Hertfordshire County Council PC Acquisition Value For Money Efficiencies & IT Panel Stuart Campbell Head of Information Systems

Hertfordshire County Council History – 5 years ago! Inconsistent approach to Personal Computers across the authority PC replacement not planned or effectively budgeted for Large number of “failing” PCs preventing major projects moving forward (e.g. SHARP, TWWW) Incompatibility and varying age of PCs leading to increased support costs and reduced productivity of users

Hertfordshire County Council Current Position All PC’s from single supplier - DELL 3 year replacement cycle Leased arrangement – with budgets in place Managed by HBS and Corporate ICT Installations undertaken by Serco to fixed standards

Hertfordshire County Council Are We Paying Too Much? High Street deals not operable in the HCC networked environment All PCs acquired via CBC consortium arrangement For comparison we have recently reviewed costs from range of suppliers for comparable kit – ranging from £510 to £725 per desktop Currently paying £586 for Dell standard desktop to meet specification requirements However, market moves fast and there are other considerations…………

Hertfordshire County Council Other Considerations Single supplier arrangement Single support skill set Incompatibility issues reduced Servers from same supplier Support overheads kept to minimum Advantages of “chasing the market” are lost if support costs escalate

Hertfordshire County Council Is Leasing Still Viable? The position now:- 3 year replacement programmes in place and replacement budgets established Standardisation and sign up to corporate framework in place. All kit supported under single mechanism Shift in leased v purchase costs Greater volumes of PCs (currently 5969) Capital investment required to move away from leasing

Hertfordshire County Council Cost V Savings 3 year replacement model:- £810,900 cost yr 1 £300,400 cost year 2 £210k saving subsequent years 9 year payback period

Hertfordshire County Council Recommendations Make necessary 2 year investment to move to purchasing Move to fully purchased model within 3 years Continue to manage replacement with same mechanisms to ensure consistency etc Explore feasibility of moving to 4 year replacement for some desktops. Not applicable to laptops.

Hertfordshire County Council PC Value For Money Questions?