Professional Employment Standards 1.01 Remember elements of healthcare career decision making1

Professional Appearance 1.01 Remember elements of healthcare career decision making2 Professional appearance creates a positive impression and fosters professionalism. Clothing and uniform Personal hygiene Hair and jewelry Other

Professional Appearance 1.01 Remember elements of healthcare career decision making3 Uniform/clothingNeat, clean, wrinkle free Name badge in site Closed toe, supportive shoes Personal hygieneAvoid strong perfumes Good oral hygiene Control body odors Short, clean natural nails Hair and jewelryLong hair must be pulled back Jewelry limited to watch and stud earrings OtherAvoid excessive makeup Cover tattoos

Professional Characteristics  Empathy  Honesty  Patience 1.01 Remember elements of healthcare career decision making4

Empathy:  Being able to identify with and understand another person’s feelings or situations.  “Put yourself in their shoes.” Ex: Illness of self or family, loss, death, diagnosis 1.01 Remember elements of healthcare career decision making5 Professional Characteristics

Honesty:  Truthfulness and Integrity  Others must be able to trust you at all times.  You must be willing to admit mistakes Ex: Correct medication, no diversion of medications 1.01 Remember elements of healthcare career decision making6 Professional Characteristics

Patience:  Tolerant and understanding  You must learn to control your temper- “Count to ten”  Learn to deal with frustrations Ex: Upset & angry patients, families, other staff- Doctors 1.01 Remember elements of healthcare career decision making7 Professional Characteristics

Dependability:  Reliable & prompt; can be counted on  Maintain a good attendance record  Perform job tasks on time and accurately Ex: Punch in on time, If you tell a patient you will be back- keep your wood and go back as promised 1.01 Remember elements of healthcare career decision making8 Professional Characteristics

Willingness to Learn:  Lifelong learner; adaptable  Healthcare changes constantly due to research, new inventions, & technology  Frequently required to remain competent in particular fields Ex: Nurses hours continuing education every two years to maintain license 9 Professional Characteristics

Acceptance of Criticism:  Learn from feedback from others  Everyone has some areas where performance can be improved  Ex: Patients, families, employers, co-workers will criticize you- don’t become resentful- learn from it 1.01 Remember elements of healthcare career decision making10 Professional Characteristics

 Enthusiasm  Self-Motivation  Tact  Competence 1.01 Remember elements of healthcare career decision making11

Enthusiasm:  Positive attitude and enjoy work  Enthusiasm is “contagious” Ex: If you do not like aspects of your job, concentrating on the positive points can help diminish negative points 1.01 Remember elements of healthcare career decision making12 Professional Characteristics

Self-Motivation:  Self-initiative; ability to begin or follow through with a task  Determine things that need to be done and do them without constant direction  Ex: Patient care tasks, obtaining specimens, changing an IV site 1.01 Remember elements of healthcare career decision making13 Professional Characteristics

Tact:  Ability to say or do the kindest thing in a difficult situation  Requires a lot of practice  Being considerate of feelings of others Ex: Ethical issues- refusing blood transfusion, abortion, organ donation 1.01 Remember elements of healthcare career decision making14 Professional Characteristics

Competence:  Qualified and capable of performing a task  Following instructions & procedures, striving for accuracy  Know your limits & ask for assistance Ex: Accurate VS, clean/sterile techniques, handwashing 1.01 Remember elements of healthcare career decision making15 Professional Characteristics

Responsibility:  Willing to be held accountable for actions  Doing what you are supposed to do  Most healthcare careers include important duties & independent decision-making Ex: Acting on changes in a patient 1.01 Remember elements of healthcare career decision making16 Professional Characteristics

Discretion:  Using good judgment in what you say or do  All healthcare careers have access to confidential information Ex: Not giving out information to others without proper authorization 1.01 Remember elements of healthcare career decision making17 Professional Characteristics

Team Player:  Ability to work well with others; doing your part to provide quality patient care  All persons in healthcare become part of a team with the patient in the center  Teamwork improves quality of care Ex: Help co-workers 1.01 Remember elements of healthcare career decision making18 Professional Characteristics

Job Seeking Includes: 1.Exploring job sources 2.Identifying places of employment 3.Completing cover letter resume application interview 1.01 Remember elements of healthcare career decision making19

Job Seeking 1. Exploring job sources Explore:  Newspaper ads  Friends and relatives  Job fairs  School counselors  Employment agencies  Internet 1.01 Remember elements of healthcare career decision making20

Job Seeking 2. Identifying places of employment Where?  Hospital  Private clinic  Home health agency  Traveling agency  School/University 1.01 Remember elements of healthcare career decision making21

Job Seeking 3) Complete:  Cover Letter  Resume’  Application  Interview 1.01 Remember elements of healthcare career decision making22

Job Seeking Cover Letter Letter of introduction Usually accompanied by other employment documents 1.01 Remember elements of healthcare career decision making23

Job Seeking Cover Letter Guidelines Guidelines:  Typed on good quality paper  Use correct spelling and grammar  Includes: purpose of the letter interest in the position qualifications for position contact information 1.01 Remember elements of healthcare career decision making24

Job Seeking Resume’ Documents background and skills 1.01 Remember elements of healthcare career decision making25

Job Seeking Resume’ Guidelines Includes: personal identifying information career objective Education  One page in length skills accomplishments work experience references 1.01 Remember elements of healthcare career decision making26

Job Seeking Application Form or collection of forms provided to a potential employer indicating interests and qualifications for employment 1.01 Remember elements of healthcare career decision making27

Job Seeking Guidelines:  Read the directions before you write  Print neatly or type  Use correct spelling and punctuation  Use a black pen, if hand written  Fill out each item neatly and completely  Be sure all information is correct and truthful  Proofread the completed application 1.01 Remember elements of healthcare career decision making28

Job Seeking Interview Conversation where questions are asked by the interviewer to get information about the person being interviewed Conversation where questions are asked by the interviewer to get information about the person being interviewed 1.01 Remember elements of healthcare career decision making29

Job Seeking Interview Guidelines:  Have all necessary information Social Security number References contact information  Dress appropriately  Be prepared for questions  Understand interview do’s and don'ts 1.01 Remember elements of healthcare career decision making30

Job Seeking Interview Guidelines Do:  be on time – even early  be prepared for difficult questions  ask questions about the position/facility  send a follow up “Thank You” note 1.01 Remember elements of healthcare career decision making31

Job Seeking Interview Guidelines Don’t:  answer discriminatory questions  take a cell phone into the interview  chew gum during interview 1.01 Remember elements of healthcare career decision making32

Job Keeping Professional Attributes: Report to work on time Be prepared to work when you arrive Promote a positive attitude Be efficient and willing to learn Practice teamwork 1.01 Remember elements of healthcare career decision making33

Job Keeping: Professional Development Purpose:  Commitment to profession  Leadership  Life long learning  Research  Scope of practice guidelines 1.01 Remember elements of healthcare career decision making34

Job Keeping: Professional Development Achieved through:  Continuing education courses  Mentors  Professional journals  Professional organizations 1.01 Remember elements of healthcare career decision making35

Professional Portfolio  A document (file) that illustrates accomplishments to take to a job interview. Let’s Begin Your Portfolio!!! 1.01 Remember elements of healthcare career decision making36