Job Design OS352 HRM Fisher Feb. 7, 2005

2 Agenda A few final words on job analysis Principles of job design Exam review

3 Collecting job analysis data Common methods used for last week ’ s assignment – Personal reflection – Interviewing another person – Internet Sampling is critical to collect balanced, accurate data – Sampling across people – Other criteria to consider as you sample?

4 In-class writing From the employee perspective, which job design approach/principle sounds most appealing to you? Why?

5 Job design overview Job analysis describes existing jobs Job design – creates new jobs – changes existing jobs Use data such as – Work flow – Critical tasks to be performed – Other info?

6 Principles of Job Design Efficiency Motivation Mental capacity Ergonomics

7 Motivational considerations Job characteristics model – Skill variety – Task identity – Task significance – Autonomy – Feedback But, people vary on their growth need strength Links back to work flow analysis – Making work meaningful

8 Discussion question You are a manager at a local fast food restaurant. Your cashiers are becoming dissatisfied with their jobs. How could you: – Help them perform the job more efficiently? – Increase the motivating potential of the job? – Improve the ergonomics of the job?

9 For February 16 Topic will be HR planning Read Chapter 5

10 For next class First exam on Wednesday! Worth 35 points Will cover all notes, class discussion, book material so far Format – 10 MC questions (10 points) – 5 of 6 short answer (10 points) – 3 of 5 essay (15 points) Will have choice on essays

11 Critical concepts include (but are not limited to): HR and strategy – Strategic HRM – Common types of strategy, how does HR link with strategy? Legal issues – Very important!! – Types of fairness (procedural/distributive, equity/equality) – Key employment laws (CRA, ADA, FMLA, ADEA, etc.) Safety, including role of OSHA Job analysis – Types of data to collect, how to collect data, tasks and KSAOs/competencies, uses of job analysis data Job design – purpose, different approaches