Daniel Imhoff
Used to identify standards that are critical to a company’s success Used to compare: ◦ Actual Performance ◦ Determination of gaps in performance ◦ Implementation of improvements External benchmarks are typically best practice
Productivity- ratio of outputs achieved to inputs into production Objectives of Productivity Measures: ◦ Were all inputs used needed to produce the actual output? ◦ Was the best mix of inputs used?
Total Productivity Ratios (TPRs) Reflect the value of all output relative to the value of all input. Consider all inputs and the prices of the inputs Calculation: ◦ Quantity of output produced/cost of inputs Partial Productivity Ratios (PPRs) Reflect the value of all outputs as compared to the value of major categories of input. Concerned only with the quantity of a single output and not the price of input Calculation: ◦ Quantity of output produced/quantity of the single input used
BOMA (Building Owners and Managers Association International) IMFA (International Facility Management Association) It’s good practice to compare “apples to apples” Normalize content