1 Advantage Supply  “Your Facility & Office Products Solution” Peter Bond Paul Watson Dawn Bryant Mark Sachnik January 20, :30PM

2 Advantage Supply  “Your Facility & Office Products Solution” To develop and manage customized product solutions that provide cost savings and service improvement Objective

3 Advantage Supply  “Your Facility & Office Products Solution” Office Products Business Furniture Computer Accessories Business Machines Janitorial & Sanitation Safety Products Break Room Supplies Mailroom & Storage Products Product Line

4 Advantage Supply  “Your Facility & Office Products Solution” Customer Satisfaction Quality Value Service Customer Requirements

5 Advantage Supply  “Your Facility & Office Products Solution” QUALITY 100% Product Satisfaction Customized Pricing Matrix Full Time On-Site Representation Key Performance Indicators

6 Advantage Supply  “Your Facility & Office Products Solution” VALUE HUB Certified & Locally Woman Owned On-Line Order Entry (24/7) Free Next-Day Delivery (On all UPSable items) PCP Card / Credit Card Services Key Performance Indicators

7 Advantage Supply  “Your Facility & Office Products Solution” SERVICE Fill Rate – 96.2% (Stock On Hand) Line Items – 35,000 SKU’s Quality – 99.6% (Over, Short & Damage) On-Time – 99.9% (Delivery Performance) * Annual Average for 2003 Key Performance Indicators

8 Advantage Supply  “Your Facility & Office Products Solution” Real-Time Electronic Transmission Order Entry Audit / Verification Automated Distribution Center 24/5 Order Selection Process Out-Bound Audit / Verification Pre-Load Audit / Verification Next-Day Delivery Order Tack-n-Trace Capabilities In-Process Data Reports Operations

9 Advantage Supply  “Your Facility & Office Products Solution” Value HUB Certified On-Line Order Next-Day Delivery PCP Processing PCP Processing Service 35,000 Items Fill Rate Customer Service On-Time On-Time Quality Quality QualitySatisfactionPricing Representation Our Strengths

10 Advantage Supply  “Your Facility & Office Products Solution” Carol Bane, President Kevin Kirkpatrick, CFO Russ Tapp, Key Account Mgr. Management Team

11 Advantage Supply  “Your Facility & Office Products Solution” End User Contact Approval Test Our Service Capabilities Back-Up Support to Existing Provider Evaluate 3 Months of Performance Next Steps