Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y1© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Workshop 03 Ideal Collaborative Team Functioning

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y2© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Welcome to Our Patients! Now the interprofessional care team can truly emulate patient-centred care! 〉 (enter patient name(s))

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y3© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Goals 〉 To reflect on Workshop #2 and strengths the team already enjoys 〉 To set how their ‘dream team’ might function 〉 To explore what changes are needed to move to this dream 〉 To be guided by a patient and/or family member in shaping how the team’s dream can reflect true patient and family member inclusion as full team members, and 〉 To create the final dream for the best practices in interprofessional patient-centred collaborative team functioning by all members

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y4© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Agenda [ ] Welcoming of the patients to the team [ ] Review of guidelines from Workshops #1 & #2 [ ] Group work: what would be our ideal patient-centred team? [ ] Sharing group work [ ] Group work: how can we achieve our team goals using the ideals of IPCP? [ ] Sharing group work [ ] Group work: what should be our model for IPCP? [ ] Sharing group work and selection of model [ ] Reflection/summary/orientation to next session

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y5© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Team Goals for IP Care 〉 (to be completed)

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y6© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Team Communication Guidelines Means:

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y7© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Content: Team Communication Guidelines cont.

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y8© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Timing: Team Communication Guidelines cont.

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y9© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Team Meetings When and how often should the team meet? Who should attend team meetings?

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y10© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Who sets the team meeting dates and times? Who sets the agenda for the team meetings? Team Meetings cont.

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y11© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Who chairs the meetings? How will discussion during team meetings incorporate viewpoints of all members? Team Meetings cont.

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y12© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Who sets parameters for outcomes of meetings? Who takes notes during team meetings? Team Meetings cont.

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y13© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration How do all members get notes from team meetings? Who follows up on agreed upon outcomes when needed? Team Meetings cont.

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y14© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Team Process for Resolving Disagreements 〉 Create openness to hear each other’s views 〉 Consider all views within your own perspective 〉 Consider biases that might exist in your viewpoint 〉 Consider justification for your biases and how you can come to terms with other views 〉 Weigh the alteration in your view, based on other views in the context of your patient’s safety 〉 Share your thinking with the others 〉 Hear each other’s viewpoints 〉 Come to a shared agreement

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y15© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Team Principles for Working Together 〉 (to be completed)

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y16© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration What is Patient-Centred Collaborative Practice? 〉 Who is the expert? Health professional or patient & family 〉 Who should be in control of patient-centred care? Health professional or patient/client

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y17© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Patient/Client/Family/Community-Centred Care Competency Statement: Learners/practitioners seek out, integrate value, as a partner, the input and the engagement of patient/client/family/community in designing and implementing care/services

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y18© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration How much of a voice do patients and their family members have in your team currently? Effective Listening

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y19© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration OUT-SIDER IN-SIDER PARTNER PassiveActive * Orchard, C., Shaw, L.E., Person-Centred Collaborative Practice: Challenging the Status Quo, Transition of Patients into Teams, 2008, p. 42. What Did Patients Tell Us About Their Role in Teams *...

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y20© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Interprofessional Client-Centred Collaborative Practice A partnership between a team of health professionals and a patient where the patient retains control over his/her care and is provided access to the knowledge and skills of team members to arrive at a realistic team shared plan of care and access to the resources to achieve the plan.* *Orchard, C., Transition of Patients into Teams, 2007, p. 7.

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y21© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Small Group Work 〉 Work in your small groups with one patient and/or family member in each group 〉 Explore as a group what would be ideal team work that is patient/family centred and collaborative across the health providers. 〉 Use flip chart sheets to generate ideas. 〉 Ask the patient and/or family member to identify how the team needs to operate for them to feel as team members. 〉 Come to an agreement on what your group’s ideal team work is. 〉 Be prepared to share this dream with all the groups. Enter your dream into Worksheet #9 column 1. 〉 You will have 30 minutes to work on this ideal

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y22© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Sharing Ideals 〉 What is common in the ideals across the groups? 〉 What is different in the ideals across the groups? 〉 Are the differences important enough to include in the ideal?

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y23© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Our Ideal Patient-Centred Teamwork 〉 (to be completed)

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y24© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Small Group Work 〉 Please return to your small groups 〉 Review your team strengths and ask the patient and/or family member what they see as your team strengths from their perspective. 〉 Consider what you are already doing in your team that ‘fits’ with the ideal. Enter Y or N into column 3. 〉 Consider what is missing from your current team practice that is needed for the ideal. Enter into column 2. 〉 You will have 30 minutes for this discussion

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y25© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Sharing the Match With Our Ideal 〉 What is being shared that your group identified as well? 〉 What is being shared that is different from what your group identified? 〉 Are the differences important to the overall perspective of current work and need to be included?

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y26© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration The Match Between Ideal and Current Team Functioning 〉 (to be completed)

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y27© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Small Group Work 〉 Please again return to your small group and discuss what will the IPCP model of care be comprised of. 〉 Enter your discussions and decisions onto flip chart sheets that can be shared with the all participants. 〉 You will have 30 minutes to discuss this aspect

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y28© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Sharing Missing Elements to the Ideal 〉 What elements in group models are the same as what your group identified? 〉 What is missing from the other models? 〉 Are the missing elements important to achieve the ideal team functioning? If so, should they be added to what is needed still? 〉 Finally, vote - each participant has three votes to select a team model. They can enter the votes directly onto the flip chart sheets by using a check mark.

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y29© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration The Dream IPC Team Practice Model 〉 (to be completed)

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y30© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Where Are You on Your Path to Creating an IPC Team? 〉 (to be completed)

Workshop 03 – Ideal Collaborative Team Functioning ver 16D12M14Y31© TEAM C – Toolkit to Enhance and Assist Maximizing Team Collaboration Next Workshop: Ideal Collaborative Team Functioning Workshop #4 will 〉 Reflect on the dream for team functioning created in Workshop #3 〉 Explore current practices and changes necessary to align with the dream 〉 Consider the dream’s fit and the team roles necessary to achieve the dream 〉 Consider the real design necessary to achieve the dream Ahead of the next workshop: 〉 Review all work completed to date 〉 Go onto web-site and click on the video “Patient-centred Collaborative Care” before the workshop. Workshop #4: Moving the Collaborative Team to a DesignNext workshop is (date)