CONFIDENTIAL - MetaSound Systems, Inc. 2000 DRIVE BOTTOM-LINE RESULTS! The Key Messages Use technology integration Personalized, High-Touch Solution Improve.

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Presentation transcript:

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! The Key Messages Use technology integration Personalized, High-Touch Solution Improve the caller experience

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! The Caller Experience Reality... Over 70% Over 70% of all business calls end up in voice mail... I call you and get your voice mail… I call you and get your voice mail… you call me back and get mine! Not exactly the best way to engage and retain customers. Source: AT&T Corporation and Teleconnect Magazine

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! The Marketplace 94% of all marketing dollars are spent attracting customers Only 6% is spent on retaining, informing and engaging customers Reality... Source: USA Today and Rapp Collins Worldwide Report

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! The only option for most callers today is voice mail. The Caller Problem Voice mail tag,...voice mail jail! There’s is no exit.

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! Until Now! The Caller Solution Smart Message-on-Hold gives your callers an alternative to voice mail jail.

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! The MetaSound Strategy Give callers an alternative to voice mail And deliver compelling and targeted audio messages to those who choose to hold.

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! The Enhanced Communication Solution l MetaSound is a partner with Microsoft W2000 server based Enhanced Communication Solution (ECS). l ECS will be offered with future releases of MS server based telephony solutions which include voice mail. l Smaller companies can offer VM with the on-hold option essential to their customer, clients and patients. l Larger companies can improve the caller experience and competitive position.

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! The Result Voice Mail Customized Message Played for that Caller Customer Investor Supplier Partners Check VIP List Completed call to your party! Auto Attendant

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! Enabling Technology that delivers Creative Content Services Custom script writing Professional voice talent State-of-the-art, in-house recording studios Full library of licensed music Revenue generating sales opportunities! Solutions

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! Smart Message On-Hold l For all telephony and voice mail platforms. l For server based and stand-alone designs. l For Windows based and proprietary solutions. l For operators and vendors who want to differentiate their services and products. l For companies who want to enhance the user experience. An opportunity for Everyone

CONFIDENTIAL - MetaSound Systems, Inc DRIVE BOTTOM-LINE RESULTS! Smart Message On-Hold l FOR YOU!