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Presentation transcript:

Buying Behavior

Marketing Buying behavior 1 A marketing firm must ascertain the nature of customers' buying behavior if it is to market its product properly. In order to entice and persuade a consumer to buy a product, marketers try to determine the behavioral process of how a given product is purchased. Buying behavior is usually split into two prime strands, whether selling to the consumer, known as business-to-consumer (B2C), or to another business, known as business-to- business (B2B).

Marketing B2B buying behavior 1 Relates to organizational/industrial buying behavior. Business buy either wholesale from other businesses or directly from the manufacturer in contracts or agreements. B2B marketing involves one business marketing a product or service to another business. B2C and B2B behavior are not precise terms, as similarities and differences exist, with some key differences listed below:

Marketing objectives - Buying behavior 1 A marketing firm must ascertain the nature of customers' buying behavior if it is to market its product properly

Shopper marketing - Buying behavior data 1 Several different data collection methods provide information on the shopper’s buying behavior of a given brand: observations, intercepts, focus groups, diaries, point-of-sale and other data.

Shopper marketing - Buying behavior data 1 Interviews help uncover motives guiding the buying behaviors

For More Information, Visit: m/the-buying-behavior- toolkit.html m/the-buying-behavior- toolkit.html The Art of Service