My Case Load Use of the Case Load Feature in OSOS
Staff Module Staff Detail Window My Case Load Tab Case Load is Empty
Adding Customers to My Case Load
Add to Case Load Gen. Info Tab
Record Saved Button Changes to “Remove From Case Load”
No Visible Case Load Yet Refresh Button My Case Load
Once Refreshed, Added Contacts Appear
Selected OSOS ID Numbers
Paste Click the Search Button Quick Search Tab
Select All
Add to Case Load Button Record(s) Saved
Once Refreshed, Added Contacts Appear Refresh Button My Case Load
My Case Load Tab Functions
Type Type Drop Down Menu Vet Status Date Added Name My Case Load
Access the Customer Detail General Info Tab Select One or More Customers Staff Detail Window Staff Module
Number of Records Customer Detail
Select All Checkbox My Case Load Type Defaults to Customer
Sorting Information in My Case Load
Date Added
Sort Data by Column Names Sorted A-Z
Descending Alphabetical Order
Printing My Case Load
Print Button
Using My Case Load In OSOS Functions
Customer Search Window List Search Tab Lookup List Select “My Case Load”
Search Button Select the Record List Name List Search Tab
Search Results
Select One or More Offices Geographic Tab
Options Button
Save Button Select One or More Criteria Default Buttons Your Default Choices Column Header
Drop Down Arrow Select Print List or Export Selected Criteria
Print Button Export (to Excel) Button
Correspond Button Selected Criteria Selected Customers
Activity Button Comments
Save Button
Removing Customer Records From My Case Load
Remove From Case Load Gen. Info Tab
Record Removed Message Add to Case Load Button
Remove From CL Customer Search Window
Record(s) Removed Message
Remove From Case Load My Case Load Tab
OK Button Not Really an Error Message
Click the Save Button
Employer Contacts
Add to Case Load Button Select a Single Contact Contact Info Tab Employer Module
Button Changes to “Remove From Case Load” Record Saved Message
Paste Employer ID Numbers Show Contacts Button Search Quick Search Tab
Add to Case Load Button Select Employer Contacts
Record(s) Saved Notification
Refresh Button My Case Load
No Vet Status Employer Name – Contact Name Defaults to Date Added Type Dropdown Menu
Access the Employer Detail General Info Tab Select One or More Employer Contacts Staff Detail Window Staff Module
Select Case Load Lookup List Select My Case Load Search Show Contacts Button List Search Tab
Remove From Case Load Button Contact Info Tab
Show Contacts Button Employer Search Window
Select Drop Down Arrow Select Contacts Click Remove From CL
Record Removed Message
Remove From Case Load Button
OK Button Not Really an Error Message
Click the Save Button
Employer Contact Selected Customer Contact Selected Buttons are Not Available Select All Checkbox is Not Accessible My Case Load Tab Type Set to All