1 Symantec Connect Peter McKellar March, 2010 Presentation Identifier Goes Here

Happy Birthday, Connect. 2 Juice Symantec Technology Network Altiris Tech Support Forums Security Response Blogs PR Blogs Product Blogs Threat Report Partner Technical Forums Developer Portals

Did it work? Presentation Identifier Goes Here 3 WHO? 175,000 registered users 1.2 million monthly visitors HOW MUCH? 3.2 million monthly page views 1.5 million monthly visits DOING WHAT? 4,000 + items submitted weekly 500,000 total pieces of content available today

One Year Later Presentation Identifier Goes Here 4 31 Million Page Views 14 Million Visits 8.4 Million Visitors 165,862 Content Items 8,352 Solutions (29%) 93% of forums w/ response In the last 12 months, connect developers have written 130,000 lines of code supporting more than 2,000 new features and bug fixes. Weekly Visits In the last 12 months… March 09 Feb 10

Compared with other communities 1.Sun 2.Symantec 3.Intel 4.Oracle 5.SAP 6.EMC 7.Citrix 8.Dell 9.IBM 10.HP Presentation Identifier Goes Here 5 “Design and architecture is top rung, which makes it a pleasure to drive. Does a good job herding the cats…Company participation and commitment are first rate….Overall a solid community with plenty of potential.”

What’s next? Mobile – Participate from mobile phone Social – Personalization Wiki – Living knowledge repository Presentation Identifier Goes Here 6 Major Focus Areas for next 12 months:Smaller Enhancements: Navigation Overall layout Continued Groups Enhancements Localization