©2016 RHR International LLP. All rights reserved. February 2016 Kathryn E. Haber, Psy.D. RHR International LLP 1700 Broadway Suite 1110 Denver, CO Downtown Denver Leadership Program HELPING TO GROW THE NEXT GENERATION OF ENTERPRISE LEADERS

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Welcome Who is this woman? Who is RHR?

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Welcome Kathryn E. Haber, Psy.D. Clinical and business psychologist 15+ years consultant Executive coaching Leadership development Team development Variety of industries

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Overview of RHR International 70 consultants worldwide Presence in Belgium, Brazil, Canada, China, France, Germany, Italy, Switzerland, United Kingdom, and United States Experience across industries and sectors Links business strategy to desired leadership behavior with psychological insight Asks critical questions to get the right data; makes inferences beyond data presented Conducts incisive analysis to predict leader behavior under new situations Are doctoral psychologists and management consultants with business acumen Are experts in management and leadership behavior Are experienced in working with senior business leaders Our People Our Process Our Scope Assessing Management and Accelerating Performance… Pioneered application of psychology to business over 70 years ago Include high integrity and ethical standards of psychology profession Ensure a reputation for highest-quality consulting by senior-level professionals Our Standards

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY RHR’s Service Offerings EXECUTIVE DEVELOPMENT SENIOR TEAM EFFECTIVENESS BOARD & CEO SERVICES EXECUTIVE ASSESSMENT LEADING TRANSFORMATIONAL CHANGE

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Who We Work With

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Activity Take five minutes to organize yourselves into groups of eight in which you all have something in common. The catch is: You can’t speak to each other as you form the group and you must all understand why you are a part of that group!

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY The Likeability Factor Friendliness: Your ability to communicate liking and openness to others Relevance: Your capacity to connect with others’ interests, wants, and needs Empathy: Your ability to recognize, acknowledge, and experience other people’s feelings Realness: The integrity that stands behind your likeability and guarantees its authenticity

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY What Is Emotional Intelligence (EQ)? Self-Awareness Applying Self-Awareness Understanding Others Applying Understanding of Others EQ =

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Why Is EQ Important? It is the single biggest predictor of leadership success and personal excellence Functional expertise + EQ = High Performance

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Emotional Intelligence The Limbic System

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Emotional Intelligence 2.0

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Emotional Intelligence at Work Travis Bradberry on EQ at Work:

Emotional Intelligence: Self-Management Strategies

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Emotional Intelligence

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Let’s Work Smarter

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY The ABC Model A Activating Event or Adversity B Beliefs About Event or Adversity C The Emotional Consequences

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY The ABC Model My manager took another job outside of the company. There goes my career. I have no advocate any longer. I’ll never get that promotion I was hoping for. My new manager will be horrific. I might as well move back in with my mother. I’m sure it’s just a matter of time before I get fired. Why do these things always happen to me? Depression. Irritability. Overeating Adversity Beliefs Consequences

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY The ABCDE Model A Activating Event or Adversity B Beliefs About Event or Adversity C The Emotional Consequences D Disputations to Challenge Irrational Beliefs E Effective New Beliefs Replace the Irrational Ones

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY The ABCDE Model I do have a number of people who rave about my work and send me kudos often. (Dispute = 8) I am actually a very strong performer according to my performance reviews. (Dispute = 10) My manager took a job outside of the company. There goes my career. I have no advocate any longer. I’ll never get that promotion I was hoping for. My new manager will be horrific. I might as well move back in with my mother. I’m sure it’s just a matter of time before I get fired. Why do these things always happen to me? Energy/Happiness Change can be good. It opens up new doors. Although I may feel a little unsure or not ready, I need to push myself to greatness. (Dispute = 7)

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Example—Who Will Share? Practice an ABC  What was your work adversity?  What were your beliefs?  What were the consequences? Practice an ABCDE  Dispute  Energize

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Emotional Intelligence Wrap Up

Getting the most from the Program Create Leadership Goals

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Why Are We All Here? More importantly to you personally … Why are you here? What do you want to get out of this program? What do you want to do to help others gain something meaningful during the next 10 months? What is one strength that you want to leverage and one area of growth that you want to develop over the next 10 months? Take a few minutes to answer these questions on a piece of paper.

Share your insights with your table!

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY /20/10 Rule of Adult Learning 70%: Experiences and application of coaching/feedback and reading/webinars 20%: Coaching and feedback—360-degree feedback, assessment tools 10%: Readings/webinars/lectures/courses

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Simple Development Plan Layout Strengths  +++ Development Opportunities  xxx Action Plan (70/20/10) By When?  ===

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Simple Development Plan Layout Strengths  Strategic, big picture, conceptual  Team development Development Opportunities  Managing my emotions  Delegating Action Plan 70/20/10 By When?  Meet with my boss to see what meetings I can attend that will leverage my strategic thinking (70) by 3/1  Take EQ 2.0 and work the e-learning system and practice strategies (70/20/10) by 3/15  Delegate x project to x with guidelines and outcome expectations—set milestones (70) by 2/29

Choose an accountability partner and share your plan

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Leadership Topics As a table, discuss three topics on leadership that you would like to have us cover over these next 10 months Use the sticky notes on your table to list one idea per note

RHR INTERNATIONAL DOWNTOWN DENVER LEADERSHIP PROGRAM FEBRUARY Wrap-Up