Chief Information Officer Effectiveness in Higher Education Wayne Brown, Ph.D. Copyright Wayne Brown This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author
Background Problem Approach Research
Survey Two-Step Survey 2,549 CIOs Surveyed 267 CIOs Responded 117 Institution Management Teams (IMT) Responded CIO Roles
CIO Attributes Communication Skills Political Savvy IT Knowledge Strategic Business Knowledge
Findings Role Effectiveness Ratings IMT and CIOs Ratings CIO Attributes Correlation IMT Membership/Organizational View IT Centralization Reporting
Attribute Mean Communication Skills 3.78 Political Savvy 3.78 IT Knowledge 3.75 Strategic Business Knowledge 3.85
CIO-IMT Effectiveness Ratings Business Partner –IMT 3.52 –CIO 3.43 Classic IT Support –IMT 3.85 –CIO 3.95 IT Educator –IMT 3.46 –CIO 3.21
CIO-IMT Effectiveness Ratings Informaticist/IT Strategist –IMT 3.68 –CIO 3.52 Integrator –IMT 3.69 –CIO 3.67 Contract Oversight –IMT 3.89 –CIO 3.84
CIO Reporting Levels from President NumberPercentage One Zero Two or More93.37
Other Findings Time in position Background Education Centralization
Conclusions Attributes Effectiveness Reporting and IMT Membership Demographics
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