1. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-1 Chapter three Maintain a safe workplace

2. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-2 Chapter aims As a first line supervisor, implement OHS policy Identify and perform the responsibilities attached to your role Adopt behaviours encouraging employee participation Lead in hazard recognition, hazard control and the evaluation of controls for your workgroup Contribute to OHS training and the evaluation of controls

3. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-3 The supervisor’s responsibilities Provide information on legal duties and responsibilities Promote awareness and implementation of policies and procedures Follow procedures for hazard identification and notification Assist in the assessment of risk

4. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-4 The supervisor’s responsibilities (cont.) Supervise the implementation and maintenance of hazard controls for your workgroup Encourage participation and facilitate consultation Administer the procedures and manage information for the workgroup Coach and use employees’ OHS skills

5. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-5 Clear responsibilities and accountabilities avoiding confusion ensuring that work is completed allowing OHS to be integrated into the management structure—every role should have an appropriate OHS element Clear definition of roles and responsibilities is vital. It is important for:

6. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-6 Clear responsibilities and accountabilities (cont.) identify (with management) what needs to be done assign (with management) responsibility promote awareness so that: – everybody is sure of what they have to do – everybody is sure of what others have to do To meet the particular needs of your business or organisation, it is important to:

7. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-7 The law The employer has the legal responsibility to maintain a safe and healthy workplace, free of risk, to employees and contractors This is referred to as the duty of care Employees also have a duty of care The other common feature of Australasian legislation is consultation and the involvement of everyone in the workplace in ensuring that legal obligations are complied with

8. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-8 Consultative mechanisms OHS representative – an employee elected by fellow employees to represent the interests of employees and act as an advocate on their behalf OHS committee – where information, views and opinions (of management and employees) can be exchanged and discussed in a cooperative atmosphere with a common goal of improving the organisation’s OHS performance The supervisor – with the OHS representative, responsible for ensuring that consultation takes place

9. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-9 Training Induction: Identify what new team members have been told, fill gaps, orient them to the work area Coaching and mentoring: Coach your team to apply their training and take responsibility. Develop mentoring within the team or workgroup Practice: ‘If you don’t use it you lose it’. Put employee training to good use

10. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-10 Hazard identification and control There are 5 steps in a hazard management process: 1. Hazard identification 2. Risk assessment 3. Development of controls 4. Controls implementation 5. Controls evaluation

11. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-11 Inspections and checklists Systematic identification of hazards Ensuring that the controls that have been developed are in place Feedback evaluating the effectiveness of controls Integrate with notification and reporting procedures

12. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-12 Tips for checklists and inspections Involve everybody—give all workgroup members their turn Use a plan of the work area List the activities that take place What do people cope with? Consider the unusual or out of the ordinary What do equipment manuals contain?

13. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-13 Tips for checklists and inspections (cont.) What information can you find in relevant codes of practice? What information can you find on checklists for similar workplaces from your WorkCover or WorkSafe agency? What information can you find on checklists from unions or employer organisations? What information is there on suppliers’ material safety data sheets?

14. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-14 Risk assessment Assessing risk involves consideration of three factors: 1. Consequences of the unwanted event (risk impact) 2. Exposure to the unwanted event 3. Probability of the unwanted event occurring and resulting in the unwanted consequences

15. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-15 Why assess risk? We assess risk in order to assign priorities The hazards posing the highest levels of risk require control as a priority Employees’ understanding of management’s priorities builds support for OHS initiatives

16. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-16 Violence is a workplace hazard between employees between an employee and a supervisor with a customer through criminal actions Violence in the workplace covers a broad range of threatening behaviours, from verbal threats to assaults. It can occur:

17. Copyright  2004 McGraw-Hill Australia Pty Ltd PPTs t/a Occupational Health and Safety by Margaret Stewart and Frank Heyes Slides prepared by Frank Heyes 3-17 Hazard controls for violence External sources of violence: standard security practices such as access control Internal sources of violence: no bullying policies and assertiveness training Design of work environment to reduce customer/client frustration