1. Megan Moriarty University of Maine at Machias November 5, 2002 REM 305- Computer Applications in Parks & Recreation Dr. Chuck Kim Presentation on the book by Debra J. Jordan: Leadership in Leisure Services Making a Difference

2. Leadership In Leisure Services Making a Difference Debra J. Jordan Important Topics in Communication GGGGroup Dynamics CCCCommunication Skills for Leaders NNNNonverbal Communication MMMManaging Difficulties MMMManaging & Motivating Participant Behaviors

3. Leadership In Leisure Services Making a Difference Debra J. Jordan Good Leadership Skills

4. Leadership In Leisure Services Making a Difference Debra J. Jordan Decision Making

5. Leadership In Leisure Services Making a Difference Debra J. Jordan Poor Decision Making

6. Leadership In Leisure Services Making a Difference Debra J. Jordan Judgment

7. Conflict

8. Have a Group Goal

9. Leadership In Leisure Services Making a Difference Debra J. Jordan Peer Pressure to Conform

10. Leadership In Leisure Services Making a Difference Debra J. Jordan Positive Group Roles

11. Leadership In Leisure Services Making a Difference Debra J. Jordan Your Program is only as strong as the Foundation you build it on

12. Leadership In Leisure Services Making a Difference Debra J. Jordan Communication Skills for Leaders

13. Leadership In Leisure Services Making a Difference Debra J. Jordan Crucial Parts of Communicating  Sender  Message  Channel  Receiver  Feedback  Noise

14. Leadership In Leisure Services Making a Difference Debra J. Jordan Effective Communication

15. Leadership In Leisure Services Making a Difference Debra J. Jordan Increase Communication Effectiveness By:  Speaking at the audience’s level  Communicate to share ideas  Consider Fact & feeling aspects of communication  Recognize

16. Leadership In Leisure Services Making a Difference Debra J. Jordan Barriers to Communication

17. Leadership In Leisure Services Making a Difference Debra J. Jordan Verbal Language

18. Leadership In Leisure Services Making a Difference Debra J. Jordan Remember the Objective

19. Leadership In Leisure Services Making a Difference Debra J. Jordan Approaches to conflict  Avoidance  Accommodation  Competition  Compromise  Collaboration

20. Leadership In Leisure Services Making a Difference Debra J. Jordan Assertiveness

21. Motivating