1. This session is for the counter officer that accept payment of Boxes and PMB at the counter 1. Go to NIPOST Website (www.nipost.gov.ng) 2. This time click on counter automation in the online tool, I know you are already familiar with thiswww.nipost.gov.ng

2. You are here because you clicked on counter automation, this officer must also have a username, but if he or she already has one before, there is no need to create another one. 1. type in your secret password where you see password. (note: do not reveal your password to anyone 2. after typing username and password, click on Login

3. Remember the we are trying to accept payment from the counter, after the customer has gone to the DM or officer in charge to obtain a box and also for the Postcode fee to be added to the bill. 1. place your cursor on counter services 2. you will see counter manager service, click on it.

4. We are here to collet box payment, whether new rental or renewal you most come here. Take a good look at the dash board, you will see a box label other service, that appears before print day book. Yes this other service is used to collect payment of boxes and bags and all its related accessories. 1. click on other service now

5. You are here because you clicked on other services 1. select Service type ( Box annual Renter is for new rentals) 2. type the Customer reference No. in order to bring out the customer details ( you can get this customer ref No. from the acknowledgement slip tat he printed and came with.) the reference no. in that slip is the number we are talking of. You can even search customer ref No. using the phone number on the slip or customer full name you see on the slip. After the reference number is sorted out and you confirm from the slip that it is the customer, click on the displayed reference. CONTINUE IN NEXT PAGE

6. As you select or clicked on the reference number, the amount charged on the bill will be displayed on Pending bills. (Please ignore the address, contact number and email) 1. after the customer Ref No. the next space to fill is amount 2. Repeat the exact amount displayed in the pending bill box, in the box labelled Amount 3. type paid in the Remarks 4. Submit

7. Click Ok when you see this message you have successfully accepted the payment from the customer. You use the same method to accept payment for Renewal, the difference is just that, you select Annual renewal in your service type Special NOTE: The money collected from the customer through counter automation will at the close of work undergo the processes of cash hand over and cs cash remittance)

8. THIS SESSION HAS COME TO AN END The manual PSR will run concurrently with the online payment. In our next release the system will be able to print PSR