1. Technology Planning for Nonprofits National Council on Volunteering and Service June 29, 2010 conference hashtag: #NCVS session hashtag: #TPNPS notes and additional resources: bit.ly/ncvstech

2. what is technology planning? flickr.com/tjshirey

5. dangers of poor technology planning flickr.com/inky

6. dangers of poor technology planning flickr.com/wurz "tyranny of the urgent"

7. dangers of poor technology planning flickr.com/editor "tyranny of the urgent" small picture focus

8. inspired by Ed Granger-Happ pyramid of nonprofit technology antecedence

9. dangers of poor technology planning flickr.com/elusive_fish "tyranny of the urgent" small picture focus inconsistent policies and procedures

10. dangers of poor technology planning flickr.com/johnjack "tyranny of the urgent" small picture focus inconsistent policies and procedures not ready for natural or man-made disasters

11. "It's better to 'waste' the time backing up than to dread the effects of a disaster that could happen any time. Redundancy in communication options is very important, as is having off-site resources for communication when your systems are down." - Susan, Eagle's Nest Foundation http://bit.ly/tsdisaster

12. IT and mission alignment flickr.com/scottwills

13. IT needs to stop being the ones asking for new money. If you have stronger relationships with the rest of your organization and you help them develop the business case, they can ask for the budget for the project. Notice I said ask for money for the project, not for the tech. It is just different when someone else asks to fund a project, rather than IT asking for more technology. Let the rest of your org become the champions for technology. - Steve Heye, YMCA of Chicago http://bit.ly/forgetthetech

14. the technology planning process http://bit.ly/tsguide flickr.com/sandreli

15. the technology planning process flickr.com/cardoso assess current infrastructure

16. flickr.com/cardoso document entire infrastructure desktops laptops servers software keys warranties admin passwords network diagrams tech support info phone tree this data is your best friend

17. the technology planning process flickr.com/dunechaser assess current infrastructure establish a technology team

18. flickr.com/dunechaser accidental techie vs purposeful techie

19. A major issue the Accidental Techie has with her responsibilities (however informal they may be) is that they conflict with her core job function. Not everyone is a natural born multitasker, but the Purposeful Techie puts in place parameters that allow her to balance competing needs. It’s basic, but scheduling time in her calendar for maintenance and individual computer-user assistance at appropriate intervals in the day, week or month will bring order to the support role and create boundaries. - Mark Shaw http://bit.ly/purposefultechie

20. establish a technology team flickr.com/dunechaser matrix volunteers and consultants with staff in ways that use everyone's skills effectively

21. the technology planning process flickr / DoubleM2 assess current infrastructure establish a technology team define your tech needs

22. flickr / DoubleM2 focus on the problem, not the solution (yet)

23. the technology planning process flickr.com/clevercupcakes assess current infrastructure establish a technology team define your tech needs explore solutions

24. flickr.com/clevercupcakes Don’t start with the unlimited-budget scenario and build down from it. Instead, start with the simplest, cleanest solution and build up from it.

28. the technology planning process flickr.com/eric731 assess current infrastructure establish a technology team define your tech needs explore solutions budgeting for technology

29. flickr.com/eric731 total cost of ownership http://bit.ly/totalcost

30. budgeting for technology flickr.com/eric731 training and maintenance

31. budgeting for technology flickr.com/eric731 grants for technology http://bit.ly/techgrant

32. the technology planning process flickr.com/jinglesthepirate assess current infrastructure establish a technology team define your tech needs explore solutions budgeting for technology implementation

33. flickr.com/jinglesthepirate the three P's

34. implementation flickr.com/jinglesthepirate the three P's phased schedule

35. implementation flickr.com/jinglesthepirate the three P's phased schedule publicize changes

36. implementation flickr.com/jinglesthepirate the three P's phased schedule publicize changes please train the staff

37. xkcd.com

38. working with technical volunteers http://bit.ly/techvols flickr.com/sanjoselibrary

39. working with technical volunteers flickr.com/wwny ingredients for a volunteer project

40. key ingredients for a volunteer tech project flickr.com/wwny well-defined needs

41. key ingredients for a volunteer tech project flickr.com/wwny well-defined needs specific deliverables

42. key ingredients for a volunteer tech project flickr.com/wwny well-defined needs specific deliverables flexible, short-term schedule

43. key ingredients for a volunteer tech project flickr.com/wwny well-defined needs specific deliverables flexible, short-term schedule clear, consistent communication

44. key ingredients for a volunteer tech project flickr.com/wwny well-defined needs specific deliverables flexible, short-term schedule clear, consistent communication built-in sustainability

45. working with technical volunteers flickr.com/breff ingredients for a volunteer project scoping a volunteer project

46. assessing and prioritizing needs flickr.com/breff

47. scoping a volunteer project what not to rely on volunteers for flickr.com/breff

48. scoping a volunteer project qualifications flickr.com/breff

49. working with technical volunteers flickr.com/number657 ingredients for a volunteer project scoping a volunteer project finding volunteers

50. flickr.com/number657 volunteer job descriptions

51. finding volunteers flickr.com/number657 volunteer job descriptions mission and background description of the project skills needed for the project time commitment work schedule. how flexible? contact information

52. finding volunteers flickr.com/number657 screening tech volunteers

54. working with technical volunteers flickr.com/jasoneppink ingredients for a volunteer project scoping a volunteer project finding volunteers managing volunteers

55. flickr.com/jasoneppink volunteer liaison

56. managing volunteers flickr.com/jasoneppink communications and check-ins

57. managing volunteers flickr.com/jasoneppink liability and security issues

58. working with technical volunteers flickr.com/textures-stock-backgrounds ingredients for a volunteer project scoping a volunteer project finding volunteers managing volunteers closing the volunteer project

59. Very quickly, a bit about TechSoup flickr.com/sean94110

60. Very quickly, a bit about TechSoup 1.Donated software and hardware 2.Tech expertise 3.Support from nonprofit community

61. Very quickly, a bit about TechSoup 1.Donated software and hardware 2.Tech expertise 3.Support from nonprofit community

65. Very quickly, a bit about TechSoup 1.Donated software and hardware 2.Tech expertise 3.Support from nonprofit community

69. Very quickly, a bit about TechSoup 1.Donated software and hardware 2.Tech expertise 3.Support from nonprofit community

72. Elliot Harmon eharmon (at) techsoupglobal.org twitter @elliotharmon skype elliotharmon thanks notes and additional resources: bit.ly/ncvstech