1. Biomedical Informatics Research Network Getting Started with BIRN: Hardware, Network, Help Desk Support Arcot Rajasekar, Tom Hutton October 9, 2002 2 nd Annual All Hands Meeting

2. Agenda  Pre-Site Survey  Hardware  Site Survey  Rack Overview Training  Shipment  Installation  Concerns  Plan

3. Pre-Site SUrvey  To get to know the people  Provide information about Rack Requirements  To get a Lay of the Land  Find problems before equipment arrives

4. Hardware  Equipment Lists  Vendors  Shipment to UCSD  Assembly of Equipment  Burn in  Software Load

5. Site Survey  Computer Room  Environmentals  Local Network Connectivity  Internet2 Connection  Firewall  Power  IP Addresses

6. Rack Overview Training  Hardware  Network  LINUX Operating System  Oracle  Storage Resource Broker (SRB)  BIRN Portal  Help Desk Support

7. Shipment  Pre-Shipment Survey  Insurance  Photographs  Delivery to Computer Room

8. Installation  Local support requirements  Delivery to computer room  Power connection  Onsite BIRN staff

9. Concerns Many Questions about what are the requirements were raised and discussed power requirements - 70 amps CPU power connector weight network size & wheels Ordering problems use BIRN quotations and reps Ship to SDSC truck problems take pix

10. Concerns Questions about Networks using Copper GBE using ports already there using switches already there answer: please use as suggested as it makes for uniformity and remote maintenance Role of Remote Admins Very important First line of defense Troubleshooting aids Tutorial to become mini-experts in Linux, Network, Oracle, SRB and later Globus

11. What can we do to help Call us – 800 number But keep in mind: 6AM on the east is 3AM on the west Tell us about any down time that you are planing at site Many of Manuals are on the web site We can do Syslog if you have the facilities Email on troubles Make effective use of two site visits and visit to SDSC System monitoring - netscout, SNMP over VPN, intermapper,... Mailing list – so “old” BIRNers can help “new” BIRNers We are here to help each other. Rack Installation is becoming better and more cookie-cutter