1. Phong Tong

2.  THE STANDARD DEFINITION OF LEADERSHIP IS “A PROCESS WHEREBY AN INDIVIDUAL INFLUENCES A GROUP OF INDIVIDUALS TO ACHIEVE A COMMON GOAL.  THE EMPLOYEE COMPELLED LISTEN TO AND OBEY THE BOSS AS A PART OF THE JOB; HOWEVER, TRULY EFFECTIVE LEADERSHIP ALSO REQUIRES AN UNDERSTANDING OF EMOTIONAL AND PSYCHOLOGICAL FACTORS BEHIND INFLUENCE.

3.  FIVE PILLARS OF EMOTIONAL INTELLIGENCE  1) SELF-AWARENESS  2) SELF-REGULATION  3) MOTIVATION  4) EMPATHY  5) PEOPLE SKILLS

4.  SELF-AWARENESS SIMPLY MEANS KNOWING YOUR OWN STRENGTHS, WEAKNESSES, EMOTIONS, AND HOW THEY MIGHT AFFECT OTHERS.

5.  STRESS AND EMOTIONAL OVERLOAD CAN OFTEN LEAD TO DECREASED PRODUCTIVITY AND QUALITY OF WORK. THEREFORE, IT IS AN ABSOLUTE NECESSITY THAT A LEADER ALSO BE A GOOD REGULATOR OF EMOTIONS.

6.  OFTEN TIMES, THE ROLE OF A LEADER BECOMES THE ROLE OF A MOTIVATOR. IT IS IMPORTANT FOR A LEADER TO MOTIVATE HIS OR HER TEAM THROUGH EXAMPLE. IT IS A DEVELOPED SKILL TO BE ABLE TO STAY POSITIVE IN THE FACE OF ADVERSITY, BUT THAT POSITIVITY CAN BE CONTAGIOUS.

7.  GENUINELY BEING INTEREST IN A TEAM MEMBERS CONCERN OF FRSUTRATION IS A GREAT WAY TO IMPROVE THE QUALITY OF LEADERSHIP.

8.  SOMEONE WITH GOOD PEOPLE SKILLS CAN MOTIVATE, INFLUENCE, AND BUILD TRUST AND RAPPORT QUICKLY WITH ANYONE IN AN ORGANIATION.