1. Overview In this tutorial you will: identify different ways to access email review your own email skills identify rules to follow when using email. There is also a podcast version of this tutorial – there’s a link to it on the page you just came from.

2. What is email? Email stands for electronic mail. It allows us to quickly send and receive messages. An email address is made up three parts: name or nickname of the person, eg smith the @ (at) symbol the name of the Internet service provider or organisation where the person’s email account is held, eg tafensw.edu.au To access email, you need an email account. Some people have two or more email accounts, one for work and another for private use. The address book in Outlook Express

3. Email clients These are software packages installed on your computer and they often have other tools built in such as calendars, notes, and to do lists. Examples: Eudora Microsoft Office Outlook Outlook Express Thunderbird. http://del.icio.us/prep4elearning/e mailhttp://del.icio.us/prep4elearning/e mail - see the links to email clients [ web link not working? ] web link not working? Outlook Express is a free email client

4. Webmail Another way to access email is to log onto a website where you can send and receive email. Free webmail services: Gmail Hotmail Yahoo Mail. Most internet service providers also provide webmail access to your email account, which means you can access your email anywhere you have Internet access. http://del.icio.us/prep4elearning/email http://del.icio.us/prep4elearning/email - see the links to webmail providers [ web link not working? ] web link not working? Gmail from Google is a free webmail service

5. Mobile email Mobile phone networks also allow you to send and receive email on your mobile phone, which is handy when you’re on the move. Check with your service provider. You could: have an email client installed on your mobile, or use your internet-connected mobile to access mobile-enable webmail, eg Gmail. http://del.icio.us/prep4elearning/emailhttp://del.icio.us/prep4elearning/email - see the links to mobile email providers [ web link not working? ] web link not working?

6. Email for e-learning There are many ways you may be using email in your e-learning course: communicate with your teacher set up a support group with other students learning activities such as email games submit assignments submit your e-portfolio subscribe to a email list (a discussion group) receive forum postings by email.

7. Workplace/college rules Your workplace and college Most organisations have a policy document setting out guidelines on Internet usage and email. Remember, following the rules is very important and the consequences of not doing this can often lead to disciplinary action, or even legal action. Ask your employer and your teacher for information about the Internet and email policy in your workplace and your college.

8. Netiquette As well as these workplace and college rules, there are socially acceptable standards of Internet usage, commonly known as netiquette (Internet etiquette). This is less about the law and more about behaving with courtesy and treating people with respect. You will find many netiquette lists on the web, and they will have different things in them. That’s because what’s acceptable will often change from one group to another.

9. Summary and follow up Summary In this tutorial you have: identified different ways to access email reviewed your own email skills identified rules to follow when using email. Follow up Close this window and try these activities: listen to the interviews with teachers for tips on using email try the activities in the ‘Try it’ section,