1. General Telecom Scenario

2. The number of telephones in the world now exceeds the number of people to use them. According to The Mobile World, there are now 6.920 billion connections worldwide, of which 1.32 billion are fixed and 5.60 billion mobile. This as per the US Census Bureau GLOBAL TELEDENSITY HITS 100%

4. Countries with more than 100% Teledensity Africa – Seychelles Americas – Argentina, Aruba, Bahamas, Barbados, Canada, Jamaica, Puerto Rico, United States of America Asia- Japan, Korea (Rep.), Qatar, Singapore, Taiwan,UAE,India Europe- Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Russia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom Oceania- Australia, New Zealand

5. Mobile Tariffs in India one of the Lowest

6. Growth of Telecom in India

7. 1994National Telecom Policy – 1994 announced Aug 1995Kolkata became the first metro to have a cellular network 1997Telecom Regulatory Authority of India was setup 1999Tariff rebalancing exercises gets initiated March 1999 National Telecom Policy – 99 announced Growth of Telecom in India

8. Aug 1999License fee (revenue share) reduced from provisional 15% to 12%, 10% & 8% on Circle wise basis (A type, B type & C type circles) 2000TRAI Act amended & separate tribunal proposed Jan 2001TDSAT started functioning Jan 2001Policy announced for additional licenses in Basic and Mobile Services Jan 2001Limited mobility allowed to Basic Services (CDMA spectrum allotted to Basic Service Operators) Growth of Telecom in India

9. Oct-2002BSNL entered in to GSM cellular operation w.e.f 19th October, 2002. Made incoming call free & initiated tariff equalization process Tariff for GSM cellular mobiles reduced Nov 2003Unified Access (Basic & Cellular) Service License (USAL) introduced as a first step towards Unified License Regime Technology neutral and allows provisioning any kind of service Apr 2004License fee reduced by 2% across the board for all the access licenses. Growth of Telecom in India

10. Bharat Sanchar Nigam Limited Company Profile  Corporatized on 1 st October 2000  Connects length and breadth of INDIA except Delhi & Mumbai  37516 Digital Exchanges with 29051 exchanges in rural areas on reliable media.

11. Services Offered BSNL is an Integrated telecom service provider which provides all types of telecom services.  Wire Line Services  CDMA WLL Limited Mobility Services  National Long Distance Services  International Long Distance Services  Broadband & Internet Services  IN Services viz. Prepaid calling card etc.

12. BSNL’s Milestones Set up on 1st October,2000 Introduced cellular services on 19th October,2002 and has 32.7 million customers as on date Became market leader within 6 months, in its areas of operation Introduced limited mobility WLL services w.e.f. December 2000, and has 4 million customers as on date Introduced dial up internet facility w.e.f. December 2000 Introduced CLI based internet facility w.e.f. December 2003 3.35 million Internet Customers with BSNL Introduced Broadband in the country w.e.f. 14.11.2005 and has 1.45 million customers

13. New Initiatives  WiMAX: Tender Invited for 1000 BTS at Rural Block HQs covering 25000 village communities centres  IPTV  Launched in Three Cities viz. Bangalore, Pune & Kolkata  Agreement signed with Franchisees for another 50 Cities  VOIP EOI under Issue

14. 20 years Back- 1994 In India DOT was the Only One Service Provider-On service-Land lines(Roll 1) Based on NTP(National Telecom Policy)- 1994 Private operators allowed in to Telecom Business. DOT became Licensor(Roll-2) DOT became Regulator(ROLL-3) ALL 3 Rolls DOT played up to 1997,March,31.

15. TRAI came in to Existence From 1-4-1997 Level Playing Field for all Telecom Operators

17. When High courts & Supreme court are there, what is the necessity of TDSAT ? TRAI + TDSAT + DOT + Operators Associations + Consumer Associations are Working In a Reasonably Harmoniously for the Growth of Telecom Sector in INDIA

18. NTP(New Telecom Policy)-1999 OBJECTIVE: ‘ Setting the Guide lines for Robust & Reliable Telecom Infrastructure in India’ Key Features: 1.Separation of Licensor & Service provider Role From DOT 2. Strengthening the Roll of TRAI and separation of Dispute Resolution roll from TRAI.(TDSAT came in Existence in 2000)

19. 3.Licensees were allowed to migrate to Revenue-sharing arrangement 4.NLD was opened for Private operators 5. Serious Discussion on Universal Service Obligation-Digital Divide Between Rural India & Urban India From 2000-2003 5. ISPs were allowed to Open IGWs-Ending the Monopoly of VSNL(in 2000) 6.USOF /USOA from 1-4-2002.

20. DOT allowed the Entry of 3 rd and 4 th Cellular operators in circles in 2002 Classification of Telecom circles: Metro, Category A, category B, category C TRAI recommended Unified Licensing regime from Nov-2003 NTP-2012.

21. As on 30-4-2014 ( From TRAI’s website on 26-6-2014) Wire Line + Wire Less Total Subs=935.81 M(TD=75.38) Urban subs=556.29M(TD=145.81) Rural Subs=379.52(TD=44.14)

22. BSNL statistics-Mobile India 9,48,34,936(90,74,40,483) BSNL 9.5 Crores Market Share:10.27% Govt. PSUs: 10.64% All service providers: 90.74 Cr AP 98,74,701(6,70,93,399) 98 Lakhs All Service Providers: 6.7 Cr

23. BSNL statistics-land lines India 1,86,14,545(2,83,62,309) BSNL: 1.86 Cr BSNL Market Share:64.73% Govt. PSUs: 77.20% All SVC providers:2.86Cr AP 16,63,434(20,51,024) BSNL: 16 Lakhs All SVC providers: 20 Lakhs

24. FUTURE OUTLOOK-FOR NEXT 20 YEARS WHAT CHANGES CAN HAPPEN IN TELECOM FIELD? Many Changes including IP Telecom

26. Analyze the Trends

27. MORE COMPETITION-DECREASE OF TARIFFS FALLING ARPU FALLING MOU ROLL OUT IN RURAL INDIA-USOF CONTRIBUTION SMALL FISHES WILL BE EATEN-UP BY BIG PENETRATION OF BROAD BAND DEMAND FOR MORE BANDWIDTH

28. TRAI

29. TRAI Act 1997 Salient Features Enacted under Act of Parliament on 28 March 1997 Chairman and not less than two Members but not exceeding six members License conditions Inter-connect Issues Monitor Quality of Service Tariff Dispute resolutions

30. TRAI ACT-2000 Salient Features Chairman and not more than two whole time and not more than two part time.. Functions redefined and expanded Dispute settlement given to TDSAT Broadcasting and Cable services also brought in it’s purview

31. Regulations by TRAI Year 979899000102030405060708 Total No--5153108111411169 Consultation Papers by TRAI Year 979899000102030405060708 Total No32877410181223221112 7

32. Important Regulations Interconnection (Charges and Revenue Sharing) Quality of Services (QoS) Tariff Regulation Regulations on Broadcasting and Cable services Consumer protection and re dressal of Grievances Consumer Education and Protection

33. Process of Issue of Regulations Receive Request from DOT/Govt or Suo Motto Trigger the Consultation Process Have in-house discussion Prepare the draft Issue Regulation

34. TDSAT Telecom Dispute Settlement & Appellate Tribunal

35. Disputes Settlement–why so important? Investors  Telecom sector needs huge capital investments.  Investors need assurance about quick, fair and effective disputes resolution mechanism. Subscribers  need new services at lower tariffs  delays in dispute resolution would deny them this benefit. Economy  Slower growth of telecom sector would retard general economic and technical development of the country.

36. Dispute Settlement – Effect Failure to resolve disputes quickly and effectively could:  Delay the introduction of new services and infrastructure,  Block or reduce the flow of capital from investors in the telecom sector,  Retard liberalization & with it general economic and technical development may slow down.  Limit competition, leading to higher pricing and lower quality of service,

37. Successful & timely dispute settlement/resolution:  facilitates investment climate  stimulates growth and is of prime importance to developing countries targeting higher Tele-densities and even spread of telecom across all the regions.  is increasingly important for introducing competition.  should be as speedy as the networks and technologies they serve. Dispute Resolution -importance

38. India has perhaps a unique model since year 2000  REGULATORY functions vested with the telecom regulator Telecom Regulatory Authority of India (TRAI)  POLICY & LICENSING functions retained by the Union Govt’s wing Department of Telecommunications (DoT)  ADJUDICATION function vested with a specialized tribunal Telecom Disputes Settlement & Appellate Tribunal (TDSAT). Innovative Indian Structure

39.  TDSAT has the following powers i.e. (a) to adjudicate any dispute – (i) between a licensor and a licensee; (ii) between two or more service providers; (iii) between a service provider and a group of consumers (b) to hear and dispose of appeal against any direction, decision or order of the Telecom Regulatory Authority of India. TDSAT-a one stop solution !

40. It blends law,commerce and technology. Chairperson - serving or retired judge of Supreme Court or Chief justice of a High Court. Two members - well versed with technology, telecommunication, industry, commerce or administration or Secretary to Union of India for 2 years minimum.  Appeal lies only to the highest court i.e. Supreme Court of India. TDSAT – it is different !

41. TDSAT success story…….  It has gathered required expertise.  Very few matters are pending. Operators, especially in cable and broadcasting sectors are feeling the need to have more benches of TDSAT.

42. THANK YOU