1. Benchmarking AP Sherry DePew Sources The AP Network (Hackett Group) Int’l. Accounts Payables Professionals (IAPP) Int’l. Organization of Management Accountants (IOMA)

2. PO Invoices per month by AP staff person per month by company size Co. Size # emp. LowHighAverageMedian 0-49941,690321260 500-999761,866514310 1,000- 4,999 102,267585347 5,000- 19,999 213,199756496 20,000+675,6361,212806

3. Non-PO Invoices per AP staff person per month Co. Size # emp. LowHighAverageMedian 0-4995800195133 500-99938600246200 1,000- 4,999 63,077412324 5,000- 19,999 1007,114969458 20,000+914,1321,107667

4. Paper Invoices per AP staff person per month Co. Size # emp. LowHighAverageMedian 0-499142,042431346 500-999711,940693530 1,000- 4,999 337,692877519 5,000- 19,999 2407,6511,360726 20,000+1823,000955841

5. Technologies Implemented

6. Average # of Purchasing Cards 0- 1,000 1- 4,000 4- 8,000 8- 15,000 15- 50,000 Over 50,000 Avg. # Cards 2032384401,0993,8602,527 Avg. Monthly Trans. 5351,3343681,0116,741 13,222 Admin. By AP 64%48%70%65%71%88%

7. Pay Technology by Company Size (# of employees) 0- 1,000 1- 4,000 4- 8,000 8- 15,000 15- 50,000 Over 50,000 EFT55%45%90%88%82%100% ERS17%14%20%47% 50% Positive/ Reverse Pay 68%72%78%76%88%

8. AP staff size Co. Size # emp. LowHighAverageMedian 0-4990.514.53.22.5 500-9992.58.54.44.0 1,000- 4,999 2.0329.38.0 5,000- 19,999 8.5492017 20,000+10.022038.326.5

9. All Per Invoice Costs Include loaded salary 25 to 35% include office rent, supplies, expenses & supervision 0-1,000 Emp. 1-4,000 Emp. 4-8,000 Emp. 8-15,000 Emp. 15,000+ Emp. PO Invoice $14.00$7.00$4.00$5.00 Non-PO Invoice $10.00$6.00$5.00$6.00 Electronic Invoice $9.00$3.00$8.00$5.00 T & E paper $12.00$6.00$21.00$5.00 T & E Electronic $8.00$2.00$5.00$4.50

10. AP Managed Roles Outside of Invoice & Payments 0- 1,000 1- 4,000 4- 8,000 8- 15,000 15- 50,000 Over 50,000 Vendor File 83%72%78%82%76%75% Escheat 60%52%78%41%35%37% Post Audit Recovery 47%48%82%76%88%

11. What is Outsourced?

12. PO Invoice Exceptions Percent of PO invoices with Exceptions Average 15%Median 10% Average number of days added to the payment cycle for PO invoice exceptions Average 6.6 daysMedian 4.0 days

13. Sources of PO Exceptions Requisitioner31% Vendor24% Purchasing31% Payables 5% Other10%

14. Organization Today Shared Svc. Center 25% Centralized Payables 62% Decentralized Payables 12% Other 1% 5 Years Ago Shared Svc. Center 10% Centralized Payables 57% Decentralized Payables 32% Other 1%