2. As is landing page

3. To Be Change upper right, to under “Chattorney” Change text, and match to smaller font of “Chattorney” Insert wheel “thinking” on selection of state – this is too slow to not have visual indicator Her text will change (as indicated above) and be different Chattorney.com needs hyperlink back to start, it does nothing currently

4. As is landing page#2

5. To Be Stretch Paralegal chat window to match future size of the other chats Note change in text Note “Step 2 of 2” Remove “step 1 of 2”

6. Step 3 as is

7. Step 3, to be state Insert “thinking” wheel for delay in paralegal response Remove double entry of the entered chat Use para #1 photo on top, and note her change in text Stretch paralegal’s 1 st chat to match the remainder of responses Insert Paralegal #2, and change her text to – Hi, I am your chattorney paralegal. I am currently finding attorneys to answer your question

8. Pre-beta changes Home Screen step by step

9. Insert 1 second delay to Receptionist’s 1 st chat entry Move Logo to Right (clean up left nav/space) Insert Amazon Web Services logo (available at Amazon.com/AWS Word Count starts at 54 chars, this is wrong, zero it from text entry by user (love the RED on overtype)

10. Insert 1 second delay to delay to 2 nd entry by receptionist Insert, don’t replace, 1 st Receptionist’s response Slight text change to receptionist’s second response

11. Need a visual WAIT indicator on first client submission Change to ASK – SEND button is scattered Scroll, don’t replace the receptionist, and paralegal…we have 2 people there for them already Need visual wait indicator on client submissions

12. Background Profile color match backgroud Insert vertical line to right of profile photo to separate from text Insert “private chat” placeholder – this will result in the following workflow (proposed) Paralegal returns. Paralegal text says “I will now put you and the attorney into a private chat without other attorneys” Pause 1 second, then pop an additional paralegal text “you’re now chatting privately with an attorney, please continue.” Send button needs to be renamed “ask” button

13. User Interface #1

15. User Interface #2

17. User Interface #3