1. Technical Writing CM1401

2. MEMO (Memorandum) Hard Copy - paper EMAIL Soft Copy - Electronic Functional Layout Subject line, Headings at the top, no salutation, no signature (informal) Internal For communicating messages inside a company Semi-Formal Layout Subject Line, addresses (sender and receiver), salutations, formal closing etc. External & Internal For communicating Inside and outside the company (customers, suppliers etc.)

3. Paper and or Electronic Electronic only

4. Memos To: Sender’s name From: Receiver's Name Subject: Clear detailed topic Date: Important time reference Emails To: Sender’s name From: Receiver's Name Subject: Clear detailed topic Date: Important time reference All Memos can be an email but not Emails are a memo

5. Company name… top of page Initial (by hand) beside your name Include position / title (for all names) Subject line - BOLDPut month in writing No salutation No formal closing or signature Memo Traditional Paper Format