2. A Day in the Life of a Payment Shaunell Robinson Sacramento County DCSS robinsons@saccounty.net Pamela Stonsby Solano County DCSS PBStonsby@SolanoCounty.com Ben Sargent Napa County DCSS benjamin.sargent@countyofnapa.org

3. Topics of Discussion ✷ Collection Lifecycle Statewide Allocation Distribution Disbursement ✷ Interest Accrual ✷ CSE Financial Research pages ✷ LDA Financial Research pages ✷ How do I?

4. Collections ✷ SDU Identifies NPs associated with Collections ✷ Assigns 16 digit Physical ID (Date Plus Eight) ✷ Assigns 7 digit Logical ID ✷ Sends Identified collection data to CSE

5. Collections ■Examples: ✷ Personal check from John Smith for $200.00 1021200912345678.00001.00 - $200.00 Smith ✷ Employer check for 3 employees for $300.00: 1021200912345678.00001.00 - $100.00 Smith 1021200912345678.00002.00 - $100.00 Jones 1021200912345678.00003.00 - $100.00 Jacobs

6. Allocation ✷ CSE allocates identified collections ✷ Pro-rates between unpaid current ✷ Then Pro-rates between arrears ✷ Aid status is not considered in allocation

7. Allocation ■Example: ■NP Smith has 3 cases and received $100.00 payment: ✷ Case 1: Current - $300.00, Arrears - $0.00 ✷ Case 2: Current - $300.00, Arrears - $600.00 ✷ Case 3: Current - $0, Arrears - $50,000.00 ✷ $50.00 will go to case 1 and Case 2 each.

8. Distribution ✷ After allocation CSE decides which accounts within the case that the payment will be applied. ✷ Aid status is now relevant. Generally, Non Welfare accounts will be satisfied prior to Welfare accounts unless case is currently assisted ✷ As of 01/01/2009 Principal is satisfied prior to interest.

9. Distribution Sweeping Only occurs when there is a change in aid status even if assigned arrears exceed UAP. Pre-PRWOA-Prior to October 1998 PRWORA – October 1998 through September 30, 2009 FDRA- October 2009 Medical support is not swept when a case goes on or off aid.

10. Distribution ■Example: $50 applied to case ■Accounts for case 1: ✷ NAA arrears - $20.00 ✷ PAA arrears - $75.00 ■The $20 NAA arrears will be paid first, and the remainder will apply to PAA arrears

11. Disbursements ✷ After distribution, CSE determines resulting disbursements. ✷ CSE sends disbursement file to SDU. ✷ SDU processes disbursements following day.

12. Disbursements ■Disbursement types ✷ Checks ✷ Direct Deposit ✷ Electronic Pay Card

13. Disbursements Disbursement holds and waiting periods ■IRS Joint Intercept – 6 months ■Refunds ✷ From a withholding collection – 2 days from distribution ✷ From a manual adjustment (collection will end with.01) – 10 days from the date of collection ✷ All other refunds – 15 days from date of distribution

14. Futures When collections exceed the balance due, CSE may distribute the collections as futures NP Regular and Voluntary Military Allotment Will distribute as futures up to the amount due for the life of the case per the ongoing charging instructions Withholding Will distribute up to one month of future ongoing

15. Interest Accrual ✷ CSE Formula: Principal x Interest Rate x # of days in month / # of days in year ✷ Example: $4000.00 Principal on 10/31/2009 $4000.00 x.10 x 31 / 365 = $33.97

16. Interest ✷ Sweeping Current CSE will calculate interest accrued prior to sweeping current to the arrears balance.

17. Interest ■CSE will not charge interest: ✷ If there is an active suppression ✷ If it is specified on the Court Order Detail ✷ If there is an active IWO and the arrears are less than Current Support plus the Order on Arrears ✷ Until the month after a court order is filed ✷ If it’s an Interstate case and the OJ does not charge interest

18. Common CSE Financial Pages ■Participant Financial Overview ■Logical Collection Detail ■Collection Remittance Information ■Physical Collection Detail ■Case Balance History ■Case Balance Detail ■Case Financial Transaction History ■UAP Balance Overview ■UAP Balance History

19. Participant Financial Overview

22. Logical Collection Detail

23. Collection Remittance Information

24. Physical Collection Detail

25. Case Balance History

26. Case Balance Detail

27. Case Financial Transaction History

33. UAP Balance Overview

34. UAP Balance History

35. LDA Financial Pages ■Case Level ✷ LDA Case Collections ✷ LDA Adjustments ✷ LDA Disbursements ✷ LDA Case Transactions ✷ LDA Obligation Details and Balances ■Participant Level ✷ LDA Participant Collections

36. LDA Case Collections

37. LDA Adjustments

38. LDA Adjustment Detail

39. LDA Disbursements

40. LDA Case Transactions

41. LDA Obligation Detail and Balances

42. LDA Participant Collection

43. How Do I….. See if the Non-Custodial parent made payments?

44. How Do I….. Find out where collections are coming from?

45. How Do I….. See if an IRS Collection is a joint intercept?

46. How Do I….. See if the Custodial party received a payment? See if the check was cashed?

47. How Do I….. See if Collections or Disbursements are on suspense? See if there are Allocation or Disbursement holds?

48. Financial FAQs