1. OSG Operations All Hands Meeting Rob Quick (Ops Coordinator) Slides by: Scott Teige and Kyle Gross

2. March 2011 Support Overview Communications Hub Coordinate Ticketing & Exchanges End-user Support OSG RA Documentation 2

3. March 2011 Communications Hub 24x7 Telephone – 1-317-278-9699 24x7 Email – goc@opensciencegrid.orggoc@opensciencegrid.org 24x7 Ticket Creation  Leverage the 24 hour coverage of the GRNOC at IU Community Notification Tools Blogspot postings, twitter and RSS feed  http://osggoc.blogspot.com/ http://osggoc.blogspot.com/  Twitter: OSGGOC (test) Weekly Operations Meeting  Mondays 3

4. March 2011 Ticketing & Ticket Exchange Central OSG Ticket System GOCTicket interface  http://ticket.grid.iu.edu Ticket Exchange – SC, GGUS, GOC-TX 10,000 ticket milestone – 2/22/2011 4

5. March 2011 End User Support OIM Registration  http://oim.grid.iu.edu/ VOMS (MIS, OSGEDU, CSIU) Certificate Requests Twiki Support 5

6. March 2011 OSG RA Alain Deximo as new OSG RA Updating Procedures/Docs for effective backup Other than new POC (Alain), transparent to users 6

7. March 2011 Documentation Work with OSG Documentation Team  Help them with Twiki setup  https://twiki.grid.iu.edu/twiki https://twiki.grid.iu.edu/twiki Cleaning up Operations Docs 7

8. March 2011 Service Overview Information Services  Information to people  Information to machines Accounting Services Monitoring Services Collaborative Services

9. March 2011 MyOSG http://myosg.grid.iu.edu

10. March 2011 Display http://display.grid.iu.edu/

11. March 2011 OIM Open Science Grid Information Management https://oim.grid.iu.edu Semi-static information to people and machines Find contacts, VO information, resources, much more

12. March 2011 BDII Berkeley Database Information Interface Mostly provides information to machines Most critical service for GOC Dynamic information, ~2 minute period Many services depend on BDII http://is.grid.iu.edu  Some information to people

13. March 2011 Ticket https://ticket.grid.iu.edu/goc/open Don’t get stuck, cut a ticket Ticket Exchange  GOC ticketing system interacts with other support organization ticket systems via the ticket exchange.  Allows seamless interaction of multiple ticket systems, seem to behave as one system.

14. March 2011 RSV Resource and Service Validation

15. March 2011 WLCG Comparison A accounting service Some OSG resources are also WLCG resources Separate accounting systems

16. March 2011 Software Cache http://software.grid.iu.edu Pointers to VDT software Certificate Authority Distribution  http://software.grid.iu.edu/pacman/cadist/ http://software.grid.iu.edu/pacman/cadist/ VO package Certificate requests

17. March 2011 xxx-ITB Ditto above but for testing 1 st and 3 rd Tuesdays updates to ITB  You are encouraged to test services, particularly those of interest to you 2 nd and 4 th Tuesdays updates to Prod. 5 th Tuesday, the GOC rests. 17

18. March 2011 Change Management and Ops Meetings Change Management Review  Tuesdays  https://twiki.grid.iu.edu/bin/view/Operations/Cha ngeMgmtMeetingMinutes 18

19. March 2011 Recap from the Ops Coordinator 15 Minutes Sustainability “Yet, in spite of these spectacular strides in science and technology, and still unlimited ones to come, something basic is missing… We have learned to fly the air like birds and swim the sea like fish, but we have not learned the simple art of living together as brothers.” -MLK 19

20. Three things you’ve just gotta know about the VDT (And Frank) Alain Roy Open Science Grid Software Coordinator

21. March 2011 But first a poem 21 I have a flower on my head By Andrea Roy I have a Flower on my head What should I do? Should I water it? I think so.

22. March 2011 The three things you just gotta know about the VDT 1.RSV is way cooler 2.RPMs for the VDT are on the way 3.CREAM is coming to the VDT soon 22

23. March 2011 1. RSV is way cooler As of February 7th, OSG 1.2.17, RSV is just so much cooler for two main reasons: 1.Common RSV tasks are made simple with the new rsv-control command. 2.It is really easy to extend RSV with new probes  If you can write a script to test something, you can put it into RSV.  Is there something else you’d like to test? 3.Standalone installations are much easier (with config.ini) 23

24. March 2011 Easy to list your RSV probes! % rsv-control --list Metrics enabled for host: osg-edu.cs.wisc.edu:10443 | Service ----------------------------------------------------------+-------- org.osg.srm.srmcp-readwrite | OSG-SRM org.osg.srm.srmping | OSG-SRM Metrics enabled for host: osg-edu.cs.wisc.edu | Service ----------------------------------------------------------+--------- org.osg.batch.jobmanager-default-status | OSG-CE org.osg.batch.jobmanagers-available | OSG-CE org.osg.certificates.cacert-expiry | OSG-CE... 24

25. March 2011 Easy to see the RSV jobs! 25 % rsv-control --job-list Hostname: osg-edu.cs.wisc.edu ID OWNER ST NEXT RUN TIME METRIC 659.0 rsv I 03-06 10:08 org.osg.globus.gridftp-simple 660.0 rsv I 03-06 09:32 org.osg.gip.lastrun 661.0 rsv R 03-06 18:47 org.osg.general.vdt-version... Hostname: osg-edu.cs.wisc.edu:10443 ID OWNER ST NEXT RUN TIME METRIC 655.0 rsv I 03-06 09:33 org.osg.srm.srmping 656.0 rsv R 03-06 09:28 org.osg.srm.srmcp-readwrite ID OWNER ST CONSUMER 679.0 rsv R html-consumer 680.0 rsv R gratia-consumer

26. March 2011 Easy to enable/disable RSV probes! 26 % rsv-control --enable --host osg-edu.cs.wisc.edu \ org.osg.ress.ress-classad-exists Enabling metric 'classad-exists' for host 'osg-edu.cs.wisc.edu' One or more metrics have been enabled and will be started the next time RSV is started. To turn them on immediately run 'rsv-control --on'.

27. March 2011 Easy to run a probe right now! 27 % rsv-control --run --host osg-edu.cs.wisc.edu org.osg.general.osg-version Running metric org.osg.general.osg-version: metricName: org.osg.general.osg-version metricType: status timestamp: 2011-03-06 09:24:42 CST metricStatus: OK serviceType: OSG-CE serviceURI: osg-edu.cs.wisc.edu gatheredAt: osg-edu.cs.wisc.edu summaryData: OK detailsData: OSG 1.2.18 EOT

28. March 2011 Easy to run all probes to refresh 28 % rsv-control --run –all-enabled Running metric org.osg.certificates.cacert-expiry (1 of 24) metricName: org.osg.certificates.cacert-expiry metricType: status timestamp: 2011-03-07 07:40:40 CST metricStatus: OK serviceType: OSG-CE serviceURI: osg-edu.cs.wisc.edu gatheredAt: osg-edu.cs.wisc.edu summaryData: OK detailsData: Security Probe Version: 1.1 OK: CAs are in sync with OSG distribution EOT Running metric org.osg.general.osg-directories-CE-permissions (2 of 24)...

29. March 2011 Straightforward to get debugging info 29 % rsv-control --verify Testing if Condor-Cron is running... OK Testing if metrics are running... OK (24 running metrics) Testing if consumers are running... OK (2 running consumers) Checking which consumers are configured... The following consumers are enabled: html-consumer gratia-consumer % rsv-control --profile Running the rsv-profiler... OSG-RSV Profiler Analyzing... Making tarball (rsv- profiler.tar.gz)

30. March 2011 And now a slight detour: Frank Frank [ last-name removed ] Wrote some code for Condor that “worked”. But he meant: Works == Compiles A common mistake for beginners, so we won’t hold it against him. But it’s a useful indication of progress: A lot has been done, but it requires more before you can test it. 30

31. March 2011 2. RPMs for the VDT are on the way We have franked binary RPMs without configuration for:  gLexec  (Actually, they’ve been tested pretty well)  Xrootd  95% of the worker node (56/59 RPMs)  Currently missing: FTS client They are in a yum repo, will be available for testing soon. 31

32. March 2011 3. CREAM is coming to the VDT soon Basic CREAM install via Pacman  Currently franks, but known problems  End of March CREAM install via RPMs  End of April And then a period of testing/finalizing Ready for production by September Timeline driven by ATLAS needs 32

33. March 2011 I’m happy if you leave with those three things 1.RSV is way cooler 2.RPMs for the VDT are on the way 3.CREAM is coming to the VDT soon But I’ll say a two more things: 33

34. March 2011 Two More Things Plan for next round of OSG:  Do RPMs right: source packages, intermix with external dependencies neatly…  Community-oriented distributions We are getting better about collecting accurate requirements and reporting work plans/time lines 34

35. March 2011 But wait! There’s more! The Second Annual OSG Summer School!  June 26-30, 2011  Learn about high-throughput computing, OSG, and more!  Tell anyone that would be interested, spread the word!  https://twiki.grid.iu.edu/bin/view/Ed ucation/OSGSummerSchool2011 35

36. March 2011 Any Questions? I’m here until Thursday—please come and talk to me. Or email me: roy@cs.wisc.edu 36