1. Inbound France

2. France Market overview The top 3 categories ! 1 2 3 The top 3 countries they buy from 1 2 3 USA UK Germany Travel Based on Country Fact sheet France has a population of 64.3 million inhabitants 34 million buy online Online sales amounted to a value worth $63 billion in 2013 The annual average online spend $1845 The average order value is $105 France is the 3rd biggest e-commerce market in Europe, behind the UK and Germany Home delivery is the preferred delivery method for the majority of the French (82%) 41% shops cross-border and this is predicted to grow to 65% Services Entertainment Items

3. Highlights of our delivery service to FR Delivery via a trusted partner Clearance (when applicable) into Europe via our customs broker Landmark Trade Services UK* Full tracking from origin including pickup and end-delivery Delivery service at home (no proof of delivery available), (1attempt then notice left) Covering FR within an average of 4-6 days from EU, US, Asia and Australia Final mile delivery in FR** within 2-3 days Maximum weight : 66 lbs (30kg) and parcel size : length is maximum 39 inch (100cm) and L+D+W< 59 inch (150cm) * More information on thresholds can be found in the Tax map. ** Only FR mainland is covered. This service can’t be used for the following destinations: Corsica, DOM-TOM and surrounding islands of France. However we offer these destinations through another services.

4. Operational flow to deliver into FR StepDescriptionTransit 1Buyer places order onlineDay 0 2 We pick up parcels in your facility or you drop at our facility. We consolidate and prepare for shipping Day 1 3 We airlift parcels (or truck for EU volumes) into Europe and perform customs clearance through LTS* EU: 1-2 days US: 2 days Asia: 2-4 days AU: 2-3 days 4Parcels are injected into FR for delivery2-3 days * For shipments originating from outside EU customs clearance is provided by LTS UK

5. Transit times for shipping to FR Madrid Orléans 2-3 days Final Mile FR Delivery Transport to FR From EU: 1-2 days From US: 2 days From Asia: 2-4 days From AU : 2-3 days E2E transit times to FR From EU: 4-6 days From US: 5-6 days From Asia: 5-8 days From AU: 5-7 days