1. Standard Contract Forum 24 May 2004 13.30am Customer Suite, BT Centre, London

2. Keith Mitchinson 24 May 04 Standard Contract Forum 24 May 2004

3. AGENDA 1 Introduction and Notes of Previous Meeting 2 Review of New and Amended Schedules 3 SLA Process/ Contract Review 4 SIA Credit Vet Progress 5 Review Updates  Schedule 11  AIT  April2002  April2004 6. CSI Cost-Share Progress 7. KCH NTS & KCHPAC 8. Any Other Business

4. Standard Contract Forum 24 May 2004 REVISED SCHEDULES: Annex A – Planning & Operations Annex D – Definitions Schedule 141 – Indirect Access Calls to the Operator System

5. Standard Contract Forum 24 May 2004 CREDIT VET CREDIT VET – NEXT STEPS “Storyboard” to industry group 9 March “Storyboard” and industry briefing 18 March; SCF 26 March Featured at SCF today Briefing and draft text to all-industry this week Look for industry comments by 14 June Review text with industry group (23 June?) …then Briefing, launch of Policy document on web-site, and offer of Supplementary Agreements.

6. Standard Contract Forum 24 May 2004 SCHEDULE 11 REVIEW Draft Schedule (Draft 5) with industry; comments awaited BT then to revise text in light of 22 April meeting, and industry comments Discussions ongoing re Change Management Process Discussions ongoing re Status Classifications To be decided: proceed with some changes/defer some pending anticipated system changes [Pricing Disputes/Discussions under October OCCN]

7. Standard Contract Forum 24 May 2004 AIT (Artificial Inflation of Traffic) BACKGROUND 2002 General Contract Review item extended discussions through to mid 2003 useful progress made, but help needed…..therefore as agreed BT referred to external Counsel

8. Standard Contract Forum 24 May 2004 AIT - COUNSEL’S RECOMMENDATIONS Retain retention on suspicion; but more stringent criteria for continued non-payment Propose more structured iteration A1 Notice – ONO Retention Notice A2 Notice - TNO Counter-Notice (disputes A1) A3 Notice - ONO Withdrawal Notice (all or part) A4 Notice - ONO Dispute Notice

9. Standard Contract Forum 24 May 2004 AIT - COUNSEL’S RECOMMENDATIONS (cont) Clarify that receipt of payment by the ONO does not prevent the operation of the AIT process Introduce an A5 Fraud Notice Introduction of an A6 Mispayment Notice Propose transit disputes dealt direct between ONO and TNO Process to resolve disputes – possibility of reference to an expert Adjudicator

10. Standard Contract Forum 24 May 2004 AIT – NEXT STEPS “Storyboard” to industry group 17 May Briefing and “Storyboard” to all-industry this week Look for industry comments by 14 June Review “Storyboard” with industry group (23 June?), and first draft text? Review text with industry group …then Briefing and offer of Supplementary Agreements.