1. Topic CoveredL100L200L300 1Enterprise Cloud Overview 1.1Understand what trends are affecting the way customers work7 1.2Understand what changes in the EA platform will facilitate these changes8 2The EA Components 2.1Know the key components of Office 365: Office 365 ProPlus, Exchange Online, Skype for Business Online, SharePoint Online, Yammer, OneDrive 10 2.2Know the components of Plans E1, E3 and E4 11 2.3Know how the Office 365 Plans correspond to the licensing of the on-premises products11 2.4Understand the needs that the Enterprise Mobility Suite addresses12 2.5Know the three components of the Enterprise Mobility Suite12 2.6Know how the Enterprise Mobility Suite corresponds to the licensing of the on-premises products13 2.7Know the different deployment options available with Microsoft 10 Enterprise with SA: local, VDI, Windows To Go14

2. Topic CoveredL100L200L300 3The Enterprise Cloud Suite 3.1Recap on the three components of the on-premises EA platform16 3.2Understand the hybrid platform with Bridge CALs17 3.3Know what Bridge CALs are available20 3.4Feel comfortable with the concept of a Bridge CAL19 3.5Understand how the Bridge CALs correspond to the licensing of the on-premises products21 3.6Understand the hybrid platform with Add-ons 22 3.7Know what Add-ons are available24 3.8Understand how the Add-ons correspond to the licensing of the on-premises products25 3.9Know the required underlying qualifying licenses for the Add-ons24 3.10Understand the Windows SA per User Add-on and the deployment options available23 3.11Understand the Windows SA per User Full USL and the deployment options available26 3.12Know what full USLs are available25 3.13Know how the full USLs correspond to the licensing of the on-premises products25 3.14Know what Suite USLs are available27 3.15Understand the different situations and customer types for Add-on, From SA and Full USLs29 3.16Understand that all customers adding cloud services to existing licenses should use Add-ons up to Renewal30 3.17Understand that customers with existing licenses should choose between Add-ons and From SA USLs at Renewal30 3.18Understand that customers with new users or no existing licenses should license cloud services via Full USLs30

3. Topic CoveredL100L200L300 4Customer Scenarios 4.1Understand the key information presented in the scenario layout32 4.2Scenario: Pro Desktop to Enterprise Cloud Suite at Renewal via Add-ons32 4.3Understand the benefits of userfying the EA: no need to count or license devices as they are added to the organization32 4.4Scenario: Pro Desktop to Enterprise Cloud Suite at Renewal via From SA USLs33 4.5Understand the benefits of userfying the EA via From SA USLs: no need to count devices and no mix of User and Device licenses33 4.6Scenario: Pro Desktop to Enterprise Cloud Suite Mid-Term via Add-ons and then FSA at Anniversary 34

5. Existing EA customer New EA customer

9. Windows SAWindows VDA Windows SA per User Add-on Windows SA Device License Windows SA per User USL Windows 7 or 8 Pro required for licensed device Windows 7 or 8 Pro required for primary work device Windows SA per User Add-on Windows VDA Device License Windows VDA per User USL

10. Is the user a primary user of a device? Is this device the user’s primary work device? Is the device Licensed with Windows SA or VDA? Windows SA per User Add-onWindows SA per UserWindows VDA per User Is the device licensed with Windows 7 or 8 Pro? No Ye s

11. Local VDI WTG Local VDI WTG Local VDI WTG VDI WTG Local VDI WTG Local VDI WTG Local VDI WTG Local VDI WTG Local WTG VDI Local WTG VDI Windows SA per User Add-on USL

12. Local VDI WTG Local VDI WTG Local VDI WTG VDI WTG Local VDI WTG Local VDI WTG Local VDI WTG Local VDI WTG Local WTG VDI Local WTG VDI Windows VDA per User Full USL

15. Scenario : Windows only EA to Windows per User Signing Add-onsFSA USLsFull USLs E3 EMS Windows User Office SAL&SASA CAL Suite SABridge for O365 Windows SA1,000Bridge for EMS License Changes Userify all users for Windows Add an additional 50 Qualified Devices licensed with Windows 7 Pro or Windows 8 Pro Add 50 Qualified Users, assign 50 Qualified Devices, purchase 50 Windows Full USLs Add 10 Qualified Users, purchase 10 VDA* Full USLs Move existing Add-ons + Windows licenses to From SA USLs Initial License Position:Customer Intention: Qualified Users1,000The customer has Windows SA licenses for all Qualified DevicesTo userfy Windows to support a BYOD initiative Qualified Devices1,000 2 nd Year Mid-Term Add-onsFSA USLsFull USLs E3 EMS Windows User1,000 Office SAL&SASA CAL Suite SABridge for O365 Windows SA1,000Bridge for EMS 3 rd Year Mid-Term Add-onsFSA USLsFull USLs E3 EMS Windows User1,00050+10* Office SAL&SASA CAL Suite SABridge for O365 Windows SA1,000Bridge for EMS Renewal Add-onsFSA USLsFull USLs E3 EMS Windows User01,00050+10* Office SAL&SASA CAL Suite SABridge for O365 Windows SA0Bridge for EMS Initial/unchanged licenses Licenses added Licenses decreased Key Points: Mid-Term Windows is userfied for all users via Add-ons Additional Qualified Devices can be added without being licensed for Windows under the EA Additional Qualified Users are licensed via Windows SA per User Full USLs if they have a primary work device licensed with Windows 7/8 Pro, or Windows VDA per User USLs if not Key Points: Renewal Windows is userfied for all users via Windows SA per User or Windows VDA per User USLs The customer has transitioned from the Add-ons to From SA USLs which means there is no mix of device and user licensing Additional Qualified Devices can be added without being licensed for Windows under the EA

18.  Note that no provisioning takes place when a customer acquires the Skype for Business Voice Add- on, it is just the license  The Skype for Business Voice Add- on is available on 1 December 2014

19. Enterprise Cloud Suite Full, Add-on, or From SA USL Desktop Platform, or Office + CAL Suite licenses E3 Full USL No existing licenses, or buying just components Use this license… Skype for Business Voice Add- on for ECS E4 Add-on E4 Step Up E4 Full USL

21. Core CAL / ECAL Suite Office Professional Plus Windows Hosted Prod Servers Core Infrastructure Windows Client Office Applications Productivity Servers Hosted Infrastructure ECAL O365 Bridge Office 365 E3 USL Office per User Office 365 E1 USL Core CAL O365 Bridge Core/ECAL EMS Bridge EMS USL Office Professional Plus Windows Windows per User Core CAL / ECAL Suite Office Professional Plus Windows Office 365 E3 Add-on USL EMS Add-on USL Windows SA per User Add- on USL Office 365 E4 USL EMS USL Windows SA USL Enterprise Cloud Suite USL Office 365 E1 Add-on USL Skype voice Add-on USL

22. License Changes Add 1,000 EMS Add-ons Add 1,000 Windows SA per User Add-ons Add 1,000 ECS FSA USLs Add 1,000 Skype for Business Voice Add-ons Drop 1,000 E4 From SA USLs Drop 1,000 EMS Add-ons Drop 1,000 Windows SA per User Add-ons Drop 1,000 SA for Windows Drop 1,000 Enterprise CAL Suite Bridge for O365 Initial License Position:Customer Intention: Qualified Users1,000The customer has transitioned to E4 from the Enterprise CAL Suite and Office, and has Windows SA Enterprise-Wide To move all users to the Enterprise Cloud Suite at Anniversary. To transition all 1,000 users to the Enterprise Cloud Suite and Enterprise Voice and to move to a fully user-based licensing position at Renewal Qualified Devices1,000 Initial/unchanged licenses Licenses added Licenses decreased Signing Add-onsFSA USLsFull USLs E41,000 EMS Windows User Office SAL&SASA CCAL Suite SABridge for O3651,000 Windows SA1,000Bridge for EMS Mid-Term Add-onsFSA USLsFull USLs E41,000 EMS Windows User Office SAL&SASA CCAL Suite SABridge for O3651,000 Windows SA1,000Bridge for EMS Anniversary Add-onsFSA USLsFull USLs E41,000 EMS1,000 Windows User1,000 Office SAL&SASA CCAL Suite SABridge for O3651,000 Windows SA1,000Bridge for EMS Renewal Add-onsFSA USLsFull USLs Skype Voice1,0000 EMS0 Windows User0 Office SAL&SASA CCAL Suite SABridge for O3650 Windows SA0Bridge for EMS

25. Enterprise-Wide Commitment USL Licensed Users/DevicesUnlicensed Users/Devices USL SA USL

28. Scenario : Enterprise Desktop to ECS for part of an org. Signing Add-onsFSA USLsFull USLs E3 EMS Windows User Office SA1,750L&SASA CAL Suite SA1,000Bridge for O365 Windows SA1,750Bridge for EMS License Changes Purchase 750 ECS Add-ons to userfy the sales team Add 50 iPads for the sales team Add another 25 sales team members who will use their own devices, all with qualifying OSs Add 10 users and devices to the head office team No change at renewal Initial License Position:Customer Intention: Qualified Users1,000The customer has active SA on all Professional Desktop components with ECAL licensed per User. The sales team have 2 devices each, and the head office staff just a single device To userfy the sales team licensing during the EA Qualified Devices1,750 1 st Year Mid-Term Add-onsFSA USLsFull USLs E3 75025 EMS Windows User Office SA1,750L&SASA CAL Suite SA1,000Bridge for O365 Windows SA1,750Bridge for EMS 2 nd Year Mid-Term Add-onsFSA USLsFull USLs E3 75025 EMS Windows User Office SA1,760L&SASA CAL Suite SA1,010Bridge for O365 Windows SA1,760Bridge for EMS Renewal Add-onsFSA USLsFull USLs E3 075025 EMS Windows User Office SA260FL&ASA CAL Suite SA260Bridge for O365 Windows SA260Bridge for EMS Initial/unchanged licenses Licenses added Licenses decreased Key Points – Sales Team: The sales team is userfied by purchasing ECS Add-ons for all users Extra devices may then be added for these users with no licensing requirements Additional users are licensed with ECS Full USLs. All of their personally owned devices have a qualifying operating system A transition to From SA USLs is made at Renewal and the underlying SA licenses are dropped Key Points – Head Office: The head office team continue to license devices for Windows and Office and the Enterprise CAL Suite by user When additional devices are added for this team they must be trued up for Windows and Office When additional users are added for this team they must be trued up for the Enterprise CAL Suite The SA on all of these licenses is renewed at Renewal

31. Platform EA Windows Enterprise ECAL Suite Office Pro Plus Add-ons From SA USLsFull USLs E EO E SAB P EO SAB EO SAB E SAB* P EO SAB EO E SAB E P SAB E P SAB E P SAB EO * SAB for Windows also included in the ECS full USL

32. Cloud relevant Software Assurance benefits will be available to customers with these SKUs: Office 365 From SA USLs ECS From SA USLs SA Benefits: Planning Services Training Vouchers E-Learning 24x7 Problem Resolution Support Home Use Program Office 365Windows All* existing Windows Software Assurance benefits will be available to customers with these SKUs: Windows SA per User From SA or Full USLs ECS From SA or Full USLs SA Benefits: New Version Rights Planning Services Training Vouchers E-Learning 24x7 Problem Resolution Support MDOP (optional subscription) Windows VDA Rights Windows RT Companion VDA Rights Windows To Go Use Rights Microsoft 10 Enterprise Sideloading Rights Enhanced Edition Benefits Windows Thin PC Enterprise Source Licensing Program Extended Hotfix Support * Roaming Use Rights only available with Windows SA licensed per Device EMS Cloud relevant Software Assurance benefits will be available to customers with these SKUs: EMS From SA USLs ECS From SA USLs SA Benefits: Planning Services E-Learning 24x7 Problem Resolution Support

33. License Changes  The E1, E3, E4, EMS and ECS Add-ons are now Enterprise Online Services  They now userfy the underlying licenses: for example, a user licensed with the E3 Add-on can bring his own device into the organisation to use Office 365 services and it no longer counts as a Qualified Device for Office No change to Enterprise Online Services rules  Enterprise Online Services must be price locked before licenses can be reserved  Enterprise Online Services do not have to be taken Enterprise-Wide License Reservation  Customers must reserve the correct license – either the Add-on or the Full USL  Eligibility criteria for the Add-on license are included in the product description

34. NEW!

36. Scenario : New EA – License all Users for Enterprise Cloud Suite Signing Add-onsFSA USLsFull USLs E3 2,500 EMS Windows User Office SAL&SASA CAL Suite SABridge for O365 Windows SABridge for EMS License Changes Initial License Position:Customer Intention: Qualified Users2,500The customer signs a new EA for 2,500 users, and there are 3,000 devices across the organization. All devices are licensed for Windows 7 or 8 Pro Update server infrastructure and support licensing of Windows and Office on user’s devices Qualified Devices3,000 Mid-Term Add-onsFSA USLsFull USLs E3 2,500 EMS Windows User Office SAL&SASA CAL Suite SABridge for O365 Windows SABridge for EMS Anniversary Add-onsFSA USLsFull USLs E3 2,500 EMS Windows User Office SAL&SASA CAL Suite SABridge for O365 Windows SABridge for EMS Renewal Add-onsFSA USLsFull USLs E3 2,500 EMS Windows User Office SAL&SASA CAL Suite SABridge for O365 Windows SABridge for EMS Initial/unchanged licenses Licenses added Licenses decreased Key Points – Signing: Full USLs can be purchased for the users as long as their primary work device is licensed with Windows 7 or 8 Pro Key Points – Through the EA: There is no mix of user and device licensing in the EA There is no need to count or license additional devices as they are added to the organization or users use their own devices

37. No change!

42. License Changes Add 400 EMS Add-ons Add 400 Windows SA per User Add-ons Add 1,000 ECS FSA USLs Drop 400 EMS Add-ons Drop 400 E3 Add-ons Drop 400 Windows SA per User Add-ons Drop 1,000 SA for Office, Core CAL Suite and Windows Initial License Position:Customer Intention: Qualified Users1,000The customer has active SA on all Professional Desktop components with Core CAL licensed per User To move the 400 users licensed with the Add-ons to the Enterprise Cloud Suite at Anniversary. To transition all 1,000 users to the Enterprise Cloud Suite and to move to a fully user-based licensing position at Renewal Qualified Devices1,000 Initial/unchanged licenses Licenses added Licenses decreased Signing Add-onsFSA USLsFull USLs E3400 EMS Windows User Office SA1,000L&SASA CCAL Suite SA1,000Bridge for O365 Windows SA1,000Bridge for EMS Mid-Term Add-onsFSA USLsFull USLs E3400 EMS Windows User Office SA1,000L&SASA CCAL Suite SA1,000Bridge for O365 Windows SA1,000Bridge for EMS Anniversary Add-onsFSA USLsFull USLs E3400 EMS400 Windows User400 Office SA1,000L&SASA CCAL Suite SA1,000Bridge for O365 Windows SA1,000Bridge for EMS Renewal Add-onsFSA USLsFull USLs E30 1,000 EMS0 Windows User0 Office SA0L&SASA CCAL Suite SA0Bridge for O365 Windows SA0Bridge for EMS

44. License Changes Add 1,000 E3 Add-ons to cover all users Add 1,000 EMS Add-ons to cover all users Add 1,000 Windows SA per User Full USLs to cover all users No change Add 1,000 Enterprise Cloud Suite Full USL Drop 1,000 Core CAL Suite SA + 1,500 Office SA Drop 1,000 E3 and EMS Add-ons Drop 1,000 Windows SA per User Full USLs Initial License Position:Customer Intention: Qualified Users1,000The customer has active SA on Office and the Core CAL Suite, with Core CAL licensed per User To move all users to the Enterprise Cloud Suite at Anniversary. To transition all 1,000 users to the Enterprise Cloud Suite and to move to a fully user- based licensing position at Renewal Qualified Devices1,500 Initial/unchanged licenses Licenses added Licenses decreased Signing Add-onsFSA USLsFull USLs E3 EMS Windows User Office SA1,500L&SASA CCAL Suite SA1,000Bridge for O365 Windows SABridge for EMS Mid-Term Add-onsFSA USLsFull USLs E31,000 EMS1,000 Windows User1,000 Office SA1,500L&SASA CCAL Suite SA1,000Bridge for O365 Windows SABridge for EMS Anniversary Add-onsFSA USLsFull USLs E31,000 EMS1,000 Windows User1,000 Office SA1,500L&SASA CCAL Suite SA1,000Bridge for O365 Windows SABridge for EMS Renewal Add-onsFSA USLsFull USLs E30 1.000 EMS0 Windows User0 Office SA0L&SASA CCAL Suite SA0Bridge for O365 Windows SABridge for EMS

46. ProductSKU EMS  EntprMobltySte Shared Alng MonthlySub Addon ToDvcCC/EC  EntprMobltySte Shared Alng MonthlySub Addon ToUsrCC/EC O365  Office365PlanE3 Shared Alng MonthlySub Addon ToDvcCCOPP  Office365PlanE3 Shared Alng MonthlySub Addon ToDvcECOPP  Office365PlanE3 Shared Alng MonthlySub Addon ToUsrCCOPP  Office365PlanE3 Shared Alng MonthlySub Addon ToUsrECOPP Windows  WinEntSAPrUrAdd Alng MonthlySub Addon ECS  CldDsktpPltfrm Shared Alng MonthlySub Addon ToDvcCrCAL  CldDsktpPltfrm Shared Alng MonthlySub Addon ToDvcECAL  CldDsktpPltfrm Shared Alng MonthlySub Addon ToUserECAL  CldDsktpPltfrm Shared Alng MonthlySub Addon ToUsrCrCAL Skype Voice  LyncVoiceadditiontoE3 ShrdSvr ALNG SubsVL MVL AddOn toCloudDsktpPltfrm

47. ProductSKU EMS  EntMobltySteSA Shared Alng MonthlySub Per User O365  O365PlanE3FrmSA Shared Alng MonthlySub Per User Windows  WinEntSAPrUrMig Alng MonthlySub Per User  WinEntSAPrUrMig Alng MonthlySub Platform Per User  WinEntSAUsrsw/MDOPMig ALNG SubsVL MVL PerUsr  WinEntSAUsrsw/MDOPMig ALNG SubsVL MVL Pltfrm PerUsr ECS  CldDskPltfmFrSA Shared Alng MonthlySub Per User

48. ProductSKU EMS  EntprMobltySte Shared Alng MonthlySub Per User O365  O365E3 Shared Alng MonthlySub Per User Windows  VDAForUsrs ALNG SubsVL MVL PerUsr  VDAForUsrs ALNG SubsVL MVL Pltfrm PerUsr  VDAForUsrsw/MDOP ALNG SubsVL MVL PerUsr  VDAForUsrsw/MDOP ALNG SubsVL MVL Pltfrm PerUsr  WinEntSAPerUser Alng MonthlySub Per User  WinEntSAPerUser Alng MonthlySub Pltfrm Per User  WinEntSAUsrsw/MDOP ALNG SubsVL MVL PerUsr  WinEntSAUsrsw/MDOP ALNG SubsVL MVL Pltfrm PerUsr ECS  CldDsktpPltfrm Shared Alng MonthlySub Per User

49. ProductSKU EMS  CoreCalBridgeforEMS ALNG LicSAPk MVL DvcCAL  CoreCalBridgeforEMS ALNG LicSAPk MVL UsrCAL  CoreCalBridgeforEMS ALNG SA MVL DvcCAL  CoreCalBridgeforEMS ALNG SA MVL UsrCAL  CoreCalBridgeforEMS ALNG LicSAPk MVL Pltfrm DvcCAL  CoreCalBridgeforEMS ALNG LicSAPk MVL Pltfrm UsrCAL  CoreCalBridgeforEMS ALNG SA MVL Pltfrm DvcCAL  CoreCalBridgeforEMS ALNG SA MVL Pltfrm UsrCAL  ECALBridgeforEMS ALNG LicSAPk MVL DvcCAL  ECALBridgeforEMS ALNG LicSAPk MVL UsrCAL  ECALBridgeforEMS ALNG SA MVL DvcCAL  ECALBridgeforEMS ALNG SA MVL UsrCAL  ECALBridgeforEMS ALNG SASU MVL DvcCAL  ECALBridgeforEMS ALNG SASU MVL UsrCAL  ECALBridgeforEMS ALNG LicSAPk MVL Pltfrm DvcCAL  ECALBridgeforEMS ALNG LicSAPk MVL Pltfrm UsrCAL  ECALBridgeforEMS ALNG SA MVL Pltfrm DvcCAL  ECALBridgeforEMS ALNG SA MVL Pltfrm UsrCAL  ECALBridgeforEMS ALNG SASU MVL Pltfrm DvcCAL  ECALBridgeforEMS ALNG SASU MVL Pltfrm UsrCAL