1. Inform Webinar

2. Enter chat messages Mute/Unmute Familiarize yourself with the tools available for participating in this session. Tools You Can Use Raise/Lower Hand Enter questions

3. WebEx Tools Send a Chat message to All Participants Let’s try it! Answer the questions displayed in the Polling panel

4. In full-screen mode, tools are accessed from the tray at the top of your screen. Access Tools in Full-Screen Mode

5. 5 NICE Public Safety – Value Added Services (VAS) Keith Anderson Manager, Public Safety DJ Davis Trainer, Inform OPEN Trainer, Inform Anne Burke Training Coordinator Keith Anderson Manager, Public Safety Value Added Services Keith.Anderson@NICE.com +1 (303) 249-9423 www.nice.com OPEN Trainer, Public Safety Value Added Services TBD @NICE.com +1 (555) 555-5555 www.nice.com DJ Davis Trainer, Public Safety Value Added Services DJ.Davis@NICE.com +1 (602) 677-2827 www.nice.com Anne Burke Training Coordinator Value Added Services Anne.Burke@NICE.com +1 (303) 330-6685 www.nice.com

6. 6 Agenda Today’s session will include the following:  NUG Community Forums  Instruction to replay previous webinars  Register for future webinars  NICE Inform – Organizer Overview and Best Practices  Use Organizer to rebuild major and minor incidents and securely distribute as complete case files including telephone and radio recordings, video, imported video, crime scene evidence photos, officer detail reports, CAD reports and any other file saved to your computer  Question and Answer / Open Discussion  Documentation available via www.ExtraNICE.comwww.ExtraNICE.com

7. NUG Community

8. Community Forums

9. Upcoming Events

10. Can’t make a webinar? Check out the recording stored in the NUG Resource Center Missed Webinars

11.  DJ Davis began his career at NICE Systems in 2013 as a NICE Inform and NICE Interaction Management Education Specialist.  DJ now provides all End User and System Administrator training for customers across in the Americas.  His customer-focused role and attitude allow him to advise users on best practices and real world solutions using NICE Inform. Presenter DJ Davis Trainer, Inform DJ Davis Trainer, Public Safety Value Added Services DJ.Davis@NICE.com +1 (602) 677-2827 www.nice.com

12. Demonstration – Organizer

13. 13 QUESTIONS & ANSWERS OPEN DISCUSSION

14. www.ExtraNICE.com

15. 15 NICE Public Safety – Value Added Services (VAS) Keith Anderson Manager, Public Safety DJ Davis Trainer, Inform OPEN Trainer, Inform Anne Burke Training Coordinator Keith Anderson Manager, Public Safety Value Added Services Keith.Anderson@NICE.com +1 (303) 249-9423 www.nice.com OPEN Trainer, Public Safety Value Added Services TBD @NICE.com +1 (555) 555-5555 www.nice.com DJ Davis Trainer, Public Safety Value Added Services DJ.Davis@NICE.com +1 (602) 677-2827 www.nice.com Anne Burke Training Coordinator Value Added Services Anne.Burke@NICE.com +1 (303) 330-6685 www.nice.com

16. THANK YOU