1. Social Responsibilities of Management / Manager

2. Organization are affected by the changes Organization are affected by the changes In the external environment, managers must understand the nature of this environment. In the external environment, managers must understand the nature of this environment.

3. Social Responsibilities of Mgmt. In the early 20 th century, Business firms were predominantly concerned with maximizing their profits. In the early 20 th century, Business firms were predominantly concerned with maximizing their profits. In the 1970 social activities began to questions business enterprise. In the 1970 social activities began to questions business enterprise.

4. Corporate social responsibility is series considering the impact of the companies action on society. Corporate social responsibility is series considering the impact of the companies action on society. Social responsibilities refer to busman's decisions and actions taken for reasons at least partially beyond the firms direct economic or technical interest. Social responsibilities refer to busman's decisions and actions taken for reasons at least partially beyond the firms direct economic or technical interest.

5. Technological Component Customer/ Clients International Component Govt. Agencies Labor Supply Suppliers Competitors Economic Component Social Cultural Component Legal & Political Component Organization Task Environment Mega Environment

6. Social responsibility contends that management is responsible to the organization itself and to all the interest groups with which it interact. Others interest group such as workers, Customers, Creditors, suppliers, Govt and Society in general are placed essentially equal with shareholders. Social responsibility contends that management is responsible to the organization itself and to all the interest groups with which it interact. Others interest group such as workers, Customers, Creditors, suppliers, Govt and Society in general are placed essentially equal with shareholders.

7. Arguments for Social Responsibilities of Business. Change in public expectation Change in public expectation Business is a part of Society Business is a part of Society Avoiding Intervention by Govt. Avoiding Intervention by Govt. Balance of Responsibilities and Power Balance of Responsibilities and Power Impact of internal activities of the organization on the external environmental Impact of internal activities of the organization on the external environmental

8. Protecting shareholder interests Protecting shareholder interests New avenue to create profits New avenue to create profits Favorable public image Favorable public image Endeavor to find new solutions Endeavor to find new solutions ( Innovations) Best use of resources of a business Best use of resources of a business Prevention is better than cure Prevention is better than cure

9. Arguments against Social Responsibility of Business Opposes the principal of profit maximization Opposes the principal of profit maximization Excessive Cost Excessive Cost Weakened international balance of payment Weakened international balance of payment Increase in the firm’s power and influence Increase in the firm’s power and influence Lack of necessary skills among business people Lack of necessary skills among business people Lack of Accountability to society Lack of Accountability to society Lack of consensus ( Agreement) on social involvement Lack of consensus ( Agreement) on social involvement

10. Social Stakeholders Shareholders Shareholders Employees Employees Customers Customers Creditors and Suppliers Creditors and Suppliers Society Society Government Government

11. Measuring Social Responsiveness Contributions Contributions Fund Raising Fund Raising Volunteerism Volunteerism Recycling Recycling Valuing Diversity ( Equal Employment) Valuing Diversity ( Equal Employment) Direct corporate Investment Direct corporate Investment Quality of work life Quality of work life Attention to Customer Attention to Customer Pollution Controls Pollution Controls

12. Audit of social Responsibilities Audit of social Responsibilities