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Review Game COMS 101 Final
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RULES - You have approximately 20 seconds to decide on an answer. - Each correct answer gets you 1 point. - Each incorrect answer gets you -1 point. - You can pass if you can not answer. -Once all groups pass, I will give you the answer. - There are 35 total points possible. - If there is a tie, a tie-breaker will be used.
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Pick a number,1 through 7 2
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The means by which a message moves from the source to the receiver of a message.
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Channel
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The process of translating thoughts into words
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encoding
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A set of circumstances or a situation.
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context
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Any interference in the encoding and decoding process that reduces message clarity
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noise
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Communication from superiors to subordinates.
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Downward communication
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The process of using messages that are not words to generate meaning
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Nonverbal communication
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A message initiator
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Sender or source
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The receiver’s verbal and nonverbal response to a source’s message.
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feedback
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Messages flowing from subordinates to superiors
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Upward communication
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The sustained focus we give to stimuli we deem important.
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Selective attention
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Organizational “filing systems” for thoughts held in long-term memory
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schema
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Listening with a purpose and attempting to understand the other person.
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Empathic listening
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A process of using communication to influence the behaviors and attitudes of others to meet group goals.
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Leadership
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The separation between those who have access to technology and those that do not.
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Digital Divide
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The ways in which groups of people both maintain structure and order through their symbolic interactions and allow individual actors the freedom to accomplish their goals.
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Organizational Communication
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Technology that communicates back and forth in real-time
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Synchronous communication
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The stage of relational development where two people exchange personal items as a form of commitment
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Bonding Stage
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The extent to which the speaker is perceived as competent to make the claims he or she is making
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credibility
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The error that occurs in perception where you blame another’s shortcomings on their personal qualities and their successes on outside circumstances
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Fundamental Attribution Error
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The tendency to fill in missing information in order to complete an otherwise incomplete figure or statement.
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Closure
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When you have this power, you are able to withhold something of value to another person.
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Punishment Power
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A leader, secretary, and a treasurer would be considered this type of role in groups.
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Formal Roles
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How you see yourself
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Self-image
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Nonverbal movements that substitute for words or phrases
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Emblems
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Ornaments or adornments you display that hold communicative potential
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Artifacts
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The commonly agreed upon definition of a word.
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Denotative definition
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This part of our consciousness that interprets and assigns meaning to stimuli that we pay attention to.
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Working memory
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Where you give some to gain some in a conflict situation.
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Compromise conflict management
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Behaviors that are directly relevant to the group’s task and that affect the group’s productivity
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Task function
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A group of people meet periodically online and begin to form relationships. Slowly this group grows. On the internet, this would be considered a ….
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Virtual community
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This process of media exposure influences our perceptions of the world.
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Cultivation Effect
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This stage of relational deterioration is highlighted by lack of activity together with minimal, awkward interactions
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Avoiding stage
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Nonverbal movements that accompany or reinforce verbal messages
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Illustrators
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Any interaction that does not generally follow the formal structure of the organization but emerges out of natural social interaction among organizaiton members.
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Informal communication
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Listening with empathy, acknowledging others’ feelings, and engaging in dialogue to help others maintain a sense of personal control
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Supportive communication
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TIE-BREAKER Which relational dialectic is shown in this clip? http://www.youtube.com/watch?v=BpOVH6zPlH4
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