1. The Role of MABSTeRS MABS Technical Resource Specialists Training and Accreditation Program Version 08/23/12

2. What is a MABSTeRS? experienced-microfinance managers and staff resource persons and facilitators Microfinance Basics Course especially for Account Officers MABS Technical Resource Specialists (MABSTeRS) are experienced-microfinance managers and staff of MABS participating banks who are trained as resource persons and facilitators in the conduct of the Microfinance Basics Course especially for Account Officers Version 08/23/12

3. Why MABSTeRS? continuous education reinforcement of Microfinance best practices  Build in-house capacity for continuous education and reinforcement of Microfinance best practices in participating banks. transfer of knowledge and skills  Facilitates practice-based training with transfer of knowledge and skills on the MABS Approach.  On-site, on-time  On-site, on-time and less costly delivery of training Version 08/23/12

4. Role of MABSTeRS  In-house resource person/s Account Officers  In-house resource person/s in the training of Account Officers  Train new account officers  Conduct experienced-based refresher courses for microfinance field staff. Version 08/23/12

5. MABSTeRS Qualifications  Senior Account Officer or higher (MF Supervisor, Branch Manager, or Product Manager)  Two (2) years experience in field implementation or supervising or managing other staff in the microfinance unit  Preferably, have attended MABS Account Officers Training Course or Supervisory Course or Middle Management Course  Preferably, have experienced conducting training. Version 08/23/12

6. Training & Post Training Process First Phase: Training the Trainers MABSTeRS candidates undergo a 3-day training workshop conducted by MABS technical staff. Workshop activities include:  Written diagnostic tests (pre & post training)  Discussion of MABS Account Officers Training course materials  Assessment of candidates’ communication and presentation skills Version 08/23/12

7. Training & Accreditation Process Second Phase: Post-Training Application 1.Within 6 months after completing the MABSTeRS Training, participants are required to conduct at least two (2) training events for Account Officers A member of the Senior Management should be present during the training to observe and to critique. Develop a training schedule for one (1) year to be submitted to the Microfinance Head or Senior Management for approval. Version 08/23/12