1. Deploying BI to the Enterprise Toronto Area Users Group Sept. 14 2001 Tim Quigg inbusiness solutions

2. Overview inbusiness solutions Case Study Questions

4. About e-services group Team Partner (Highest Level) Offices in Ottawa Toronto Projects throughout North America Business Partners with other Cognos Partners CODA Concur Technologies Artemis Business Intelligence Practice 50 BI consultants in Canada and US Slide 10 of 28

5. About inbusiness

6. inbusiness Portals

7. BI Web-based Solutions

8. Why web-based reporting Companies and customers are more global today Easier to Deploy Consistent with other corporate applications Easier to use Improved performance Does not require high-end client machines Integrated Security

9. Case Study Federal Government Department Human Resources Development Canada 1995 – Proof of Concept October 1998 – Client Server Deployment October 1999 – Web Pilot October 2000 – 1 year later Today

10. Client Overview Human Resources Development Canada 11 Region Offices and 320 HRCC Offices 26,000 Employees Across Canada Bilingual Workforce Process U.I., OAS, CPP payments

11. 1995 - Proof of Concept Purpose was to evaluate User based Query Tool Impromptu Reporting against operational data DMSII on the mainframe via ODBC software Limited number of users Financial data only

12. Oct. 1998 – Client Server Deployment Background PP 5.21 and Impromptu 4 Database cubes in regional servers Centralized Oracle warehouse Architecture 1 PowerPlay Cube server per region Unix-based Oracle Database Server Size of the Application 16 Models and 60 Reports User Community 700 users

13. October 1998 - Architecture

14. October 1998 - Challenges Installing software on the desktop Shipping database cubes to regional servers User buy-in (data and new tools) Network Infrastructure Data Quality

15. October 1999 – Web Pilot Background PowerPlay Enterprise Server 6.5 Impromptu Web Reports 5.0 Size of the Application 20 PowerPlay Cubes 75 IWR Reports User Community 75 Pilot users

16. Oct. 1999 – Web Pilot Architecture

17. October 1999 - Challenges Installing software on the servers Version1 growing pains Shift in thinking to web-based reporting Developer / User Training Security and User Classes Defining the processes (Dev to Prod) Training the ITC security administrators

18. October 2000 – 1 year Later Architecture PowerPlay Enterprise Server 6.5 IWR 6.0 Size of the Application 50 Cubes 250 IWR Reports 100 GB Data warehouse User Community 2000 Users

19. October 2000 - Architecture

20. October 2000 - Challenges Process from Dev to QA to Prod Scheduling of Cube Builds, Loads Source Financial System was replaced Reporting no longer part of operational system User Training was after the fact

21. Today Architecture PowerPlay Enterprise Server 6.6 IWR 6.0 KPI Business Pack Size of the Application 100 Cubes 1000 IWR Reports 120 GB Data warehouse User Community 3500 Users 120 User Classes

22. Present Production Architecture

23. Present Challenges Integrating Security between MF and Web Development / Production Support training User Business Knowledge / Data training Communication between various groups (BI Developers, DBAs, Prod Support, Users) Client Server functionality from the Web

24. Future Plans Optimizing the warehouse Web-based ad-hoc querying EP Series 7 / Upfront migration More data / applications Unix based Servers

25. Questions Ottawa Contact Info Tim.Quigg@inbusiness.com Toronto Contact Info Tim.Attia@inbusiness.com HRDC Contact Info John.Harder@hrdc-drhc.gc.ca