1. C. Calzolari Neeb’s pp. 94-95 Mental Health: Conducting an Interview

2. Patient Interviewing Intake/admission interview Primary method of data collection Usually on a facility-generated form Questions often closed-ended May be helpful to learn to ask the questions in open-ended format if patient is having difficulty answering them in closed-ended format Helping interview Used to determine or isolate a particular concern of the patient

3. Ensure Privacy - HIPAA Show support and Sensitivity Use Reliable Information Sources Consider the Client’s Culture General Guidelines for Patient Interviews

4. Set Clear Goals Observe for Nonverbal Signals Check Yourself Don’t Rush Don’t Make Assumptions Don’t Judge the Client Handout Interview Do’s and Don’ts

5. Try to use open – end questions Most facilities use standardized forms for intake and admissions Be respectful HIPAA In order to develop a rapport, you must establish trust. Intake/ Admission Interview

6. Chief Complaint History of Present Illness Psychiatric History Psychosocial History Medication History Physical Illnesses Intake/ Admission Interview

7. Pick a student partner to interview. Select any topic and develop a 5-minute interview. Write it twice: once with only closed-ended questions and aggressive statements, and once with only open-ended questions and assertive statements. Compare the two versions. How was it different as the interviewer and how was it different for the interviewee? ■■ Critical Thinking Question

8. The helping interview allows the nurse to determine a patient’s special needs and concerns. Helping Interview

9. Be honest Be assertive Be sensitive Use empathy Use open-ended questions Neeb’s p. 95 Guidelines for Helping Interview

10. Let’s Practice Putting IT ALL TOGETHER!!!!!