1. Lidia Cruz Ian Forgeron Chika Ibelo Rose-Desiree Ze Meka

2.  is a style of leadership in which the leader promotes compliance of his followers through both rewards and punishments.  uses extrinsic motivators that bring about minimal compliance from followers.  tends to be directive and action-oriented.  tends to think “inside the box” when solving problems.

5.  Video http://www.youtube.com/watch?v=9JmdFX99-zY

6.  Noah’s Arch Child & Family services is an agency located in Toronto, Ontario.  Mandated under the Child & Family Services Act to protect children from harm. copyright gypsycribe.com

7.  Complex hierarchical organizational structure with clear lines of communication, authority and responsibilities. Executive Director Health & Social Services Denis Roger Director Social Programs Rita Davis Area Supervisor Lesley Thomas Child protection worker Robert Brown Child protection worker Area Supervisor Dominik Vo Child protection worker Executive Director Child and Family Services. Bruce Bieber Director Child & Family Services Norm Butler

8.  Meeting between supervisor Lesley Thomas and child protection worker Robert Brown to discuss his annual performance review.  Transactional theory principles applied to this case  Case analysis

10.  Workers are motivated by rewards and punishments  Primary goal of the followers are to obey instructions and commands  Supervisor focuses on the tasks

11.  Recognition and acknowledgment of contributions  Validation of purpose and value to organization  Challenge the process  Visionary

13.  It is based on a vision, mission, values and purpose.  It motivates, inspire, communicate, empower, build effective relationships, encourage self-development and self-direction work.  Leaders support the development of other leaders, know about themselves and about the importance of self- reflection

15. Thank You!