1. AS ICT

2.  Know the two major ways in which ICT has affected employment  Understand the reasons behind this  Be able to discuss the effects of ICT on employment for both bank and shop workers

3.  Robots replacing people – why?  Time & automation  Effect on employment rates  Types of jobs available  Training  Employment patterns  Teleworking  Broadband availability

4.  2 major effects:  Job losses ▪ Car parks ▪ Car manufacturing ▪ Clerical ▪ Cost  Job creation ▪ More demand for technical jobs

5.  Same way  Same accuracy  No judgement / reactions required  Eg car manufacture/shopping/banking  Robots can be any size  Dangerous/unpleasant tasks

6.  Payroll  Paperwork  Manual entry  Now: automatic / direct data capture

7.  Online banking & shopping  ATMs  Cheques  Stock control  Shop workers

8.  Need for skilled ICT workers  Systems analysts  Designers & programmers  Website designers  Technicians  Help desk/support staff  Call centres  Delivery drivers  Warehouse staff

9. Describe the effects that the introduction of the new system will have on the people who work at the bank in terms of employment and working patterns. (5 marks)

10.  Four from:  Increased unemployment for specific bank workers such as cheque processing  workers/cashiers  Increased employment for technical staff  Some workers may have to/will have the opportunity – to go part time  There will be the opportunity to job share  There will be the opportunity for flexible working hours  Workers will need to have the ability to move from branch to branch  Workers may gain new skills