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Lecture 5
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Chapter 3 Conducting Business Ethically and Responsibly
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Chapter Outline Ethics In The Workplace Social Responsibility Areas of Social Responsibility Implementing Social Responsibility Programs
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Ethics In The Workplace Beliefs in Right/Wrong & Good/Bad Actions Individual behavior + society context determines ethical behavior Ethical- Conforms To Social Norms
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Ethics In The Workplace Unethical Behavior –Behavior that conforms to beliefs and norms about what is defined as wrong Business Ethics –Ethical or unethical behavior by employees
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Individual Ethics Vary from person to person, situation to situation and culture to culture Determined party by culture and partly by individual
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Individual Ethics Ambiguity/Law/Real World –Laws are adopted regarding acceptable ethical behavior –Unambiguous laws Ethical ambiguities
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Individual Ethics Sources of Individual Values & Codes –Parents –Peers –Experience Personal Priorities –Financial Gain –Family/Friends
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Business Ethics Managerial –Standards that guide managers in work Behavior Toward –Employees Hiring, firing, wage, respect –Organization –Others
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Business Ethics Behavior Toward –Employees Hiring, firing, wage, respect –Organization (employer) Conflict of interest Stealing supplies, padding expenses account –Others (customers, competitors, stock holder, suppliers, unions) Financial reporting
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Assessing Ethical Behavior Subjective and subjected to opinion
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Assessing Ethical Behavior Smooth? 1)Clear-Cut Facts? 2)Agreed- Upon Moral Values?
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Ethical Norms Utility Act optimize benefits for those who are affected Rights Does it respect the rights of those involved?
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Ethical Norms Justice Is it consistent with what is fair? Caring Consistent with people responsibilities to each other
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Ethical Norms (figure 3.2) No on all criteria No on one or two criteria Reason for overriding One more important than the other Forced Yes on all criteria
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Company Practices & Business Ethics Written Codes- Code of ethics Implement Codes Top downwards
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Core Principles/Values
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Company Practices & Business Ethics Can business ethics be taught Train to remind them of ethical decision making Update on laws
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