1. E MAIL E TIQUETTE Ashley Bard

2. D IFFERENCE BETWEEN O UTLOOK AND O UTLOOK E XPRESS Outlook Express is a faster more updated version of Outlook. With Outlook Express you the ability to organize your accounts centralize critical business information improve customer service

3. O UTLOOK F EATURES Email Calendar Address Book Note Reminder Tasks List Journal

4. E MAIL You can set reminders on the emails you get to remember to respond to them Send multiple messages to people without showing all the people you sent it to You can sort your messages by Alphabetical order by the senders name Receive emails when the person reads the email you sent

5. C ALENDAR Add holidays to your calendar You can display several days side by side Give reminders to people for a certain date You can change you time zone You can move your appointments to another day just by dragging it to a new date You can let your customers see your calendar so they know when important dates are

6. A DDRESS B OOK You can call a contact just by right clicking on their name There is a speed dial list for the contacts that you call frequently Send messages fast to a contact Quickly schedule a meeting with a contact

7. N OTE R EMINDER Put notes on your desktop to remind you of import things Make your notes more eye catching by changing the color Assign your note to a category

8. T ASK LIST Add a task list to you desktop Quickly mark tasks complete Change the order of tasks in a task list

9. J OURNAL Open journal entries quickly You can quickly skip through dates in your journal