1. Corporate Education. Learn. Grow. Succeed. Instructor: Beverly Collins Parnell Class Four Date: Winter 2012

2. Small group presentations How do you lead others through change? Acquire a deeper understanding of the power of change and its impact Explore the stages of change & how people react to change Explore coping strategies that can be applied in the workplace

4. that "thing" that everyone is supposedly afraid of - is a normal, natural part of our life. We cannot get away from it.

7. Unfreezing Changing Refreezing

8. Even in the best circumstances, it is to resist.

9. Denial — cannot foresee any major changes Anger — at others for what they're putting me through Bargaining — work out solutions, keep everyone happy Depression — is it worth it? doubt, need support Acceptance — the reality

10. “This is a waste of time.” “Why change if it was working just fine before?” “If it ain't broke, don't fix it.” “We never know what’s going on!” “How soon will this happen?” “How will this impact me?” “What’s in it for me?” “When will this be over so I can get back to normal?”

11. From “Why?” to “What new opportunities will this provide?” From “How will this affect me?” to “What problems will this solve?” From “We do not do it this way” to “What would it look like?” From “When will this change be over so we can get back to work?” to “What can I do to help?” From “Who is doing this to us?” to “Who can help us?”

13. Awareness of the need to change Desire to participate and support the change Knowledge of how to change (and what the change looks like) Ability to implement the change on a day-to-day basis Reinforcement to keep the change in place

14. Providing rewards Making the new way easier Assuring with optimism Emphasizing learning

15. Keep your expectations realistic Develop your own personal change tactics Get help when you need it Think of the ‘new normal’

16. Who Moved My Cheese?

17. What 3 things stood out most for you today?

18. Review Homework Assignment Due Week Four

19. Break into your groups to work on team presentations on leadership articles for week four. Team project leader: confirm final project topic with instructor today.

20. THANK YOU! The TCC Corporate Education Team Corporate-ed@tacomacc.edu 253.566.5020