1. Fine-tuning the Instructional Design System for Distance Learning Lawrence C. Ragan and Rick Shearer Penn State’s World Campus

2. Describe the early days 1996- University-wide study team Late summer 1997--go ahead for “virtual university” 4 months to put 4 courses online First delivery in January ‘98 Built upon existing DE system but integrated into mainstream

3. How We Did It “What it takes” approach “Make it up as you go” No repeatable experiences Creativity and innovation rule Lots of fun but... high stress

4. Pressure Points Mass exodus of 1999-2000 Increased number of programs Push for more, faster, cheaper Awareness of need for systemization Integration issues with mainstream (selection of University-wide LMS) Integration of product lines

5. Attempts to Systemize First steps

6. Strategic Questions How much does it cost? How long does it take? How should the system work? –How does the system work? –How does the system NOT work?

7. STRATEGIC ANSWER I don’t know!

8. Strategic Steps Process analysis “Systems Design/Approach” Task analysis Budgeting and management steps Roles and responsibilities

9. Process Analysis Look at production process from beginning to end Look at interactions between units involved Identify stress points

10. “Systems Design/Approach” Defined common design template (format) Content model (relationship to LMS) Standardization of ID system Faculty Intake Form Timeline and management processes Content Asset Storage Environment (CASE) Interval Development Cycle Launch Meeting Design Definition Documents New Program Meetings (WC-wide)

11. Task Analysis Roles and Responsibilities More clearly defined need for project leadership Delineated job tasks

12. Budget and Management Steps Constructed system for tracking time-on- projects (billable hours) Assigned defined number of hours to tasks Defined role of IDs to manage projects Established role of Resource Managers

13. Roles and Responsibilities Clear(er) definition of who does what and when How to hold people accountable for task completion Provide for personal growth and professional development

14. Current Directions/Stress Points Modular approach for multiple delivery Blended and hybrid programming Further integration with mainstream University Content management scheme