1. Summary of Organization Reports UNECE Work Session on the Communication of Statistics 30 June – 2 July 2010, Paris, France United Nations Economic Commission for Europe Statistical Division

2. Numbers and Audiences Making data available online User-friendly websites Web 2.0 integration Need for staff training (communicating numbers) Niche targeting (separate portals) Mobile Web

3. Managing Credibility Challenges in collecting data and ensuring data quality Need for clear strategy Media monitoring Openness and consistency of data gathering process Collaboration

4. Managing Communication Addressing challenges on different levels Need for clear strategy Training staff Easy access to information Interactions among departments/organizations

5. Internal Communication and Training Resources, resources, resources Difference in cultures Online media rapid development Training library (videos, podcasts, documents) Extensive usage of Intranet

6. Using Web 2.0 Universal recognition but not a lot of action Resistance from management Resources (again) Explaining numbers with YouTube videos “Share This” button Social media monitoring

7. Other Issues Measuring effectiveness of efforts Improving response rates and attracting users More productive collaborations Visualization and usability Branding Timeliness of information