1. The Association of Residential Cleaning Services International

2. Who is ARCSI? ARCSI... Is the professional association representing the entire residential cleaning industry. Is committed to helping member companies build, promote and expand their residential cleaning businesses. Provides the entire industry with resources, education and a network of knowledge and experience. Acts as the leading resource and referral for consumers. Is governed by bylaws and directed by officers who are also members.

3. Who is ARCSI For? Membership is made up of residential cleaning companies large and small, new and old and representatives of our Industry Partners. Be they owners, managers, employees or vendors, the people who are involved are dedicated to continually striving to reach new levels of professionalism and personal success.

4. ARCSI’s Mission ARCSI is committed to provide members with a network of knowledge, resources, and experience throughout the industry. As the trade association for residential cleaning we offer networking venues to give members the opportunity to forge connections and benefit from new perspectives while helping to foster profitable growth and expanding their cleaning businesses. TRUST | PROFESSIONAL | EXPERIENCED

5. ARCSI Code of Ethics Operate constantly in accordance with the best and fully accepted ethical business practices. Comply with all applicable laws and federal, state and local government regulations. Provide employees with professional equipment, proper training, and direction. Contribute to the overall growth of the industry by being actively involved in activities that will enhance the overall perception of the residential cleaning industry. Work to meet and exceed the needs and expectations of customers. Provide courteous and prompt handling of all requests and complaints. Strive for the continued improvement of the image and reputation of the industry by good business practices and enlightened public service in the community.

6. Benefits of ARCSI Membership

7. Alison Palmer Member Resource Library Forms, letters, advertising material, etc. established via member contributions Must be a member to access this info Annual Cleaning Convention Held in the Fall every year. Locations rotate between Las Vegas and Chicago, based on location of ISSA Interclean. The ARCSI Cleaning Convention is a co-locator event of the the ISSA Interclean Convention & Trade Show. More ARCSI Events ARCSI plans meetings for each year depending on member demand. Could be: Executive Leadership Conference Regional Meetings

8. Benefits of ARCSI Membership Hot Topic Tuesdays Every Tuesday @ 1 pm EST/ 10 am PST Help with business problems Topics vary every week Calls are recorded so they are available in ARCSI Store Products and Services Discounts Industry partners offer association members significant discounts for: Consulting Payroll Processing Insurance Maid Service software Employee HR Programs Background Searches Employee Assessment and Pre-Screening.

9. Benefits of ARCSI Membership (aka: “What’s in it for me?) Bi-Weekly Newsletter: The Residential Cleaning Connection E-newsletter highlighting industry news, upcoming events and technical information Quarterly Print Magazine: The Residential Cleaning Connection Focuses on member events, activities and achievements ARCSI Store Audio Downloads for Hot Topic Tuesdays Registration for all ARCSI Events Find a Cleaner Searchable Database ARCSI website listing Can be found by consumers shopping for a cleaning company

10. Benefits of ARCSI Membership ARCSI Blogs Consumer Blog designed to create greater awareness among consumers of the need to hire a residential cleaning company. Member to Member Blog to give members a forum to share ideas and ask questions. Social Media ARCSI has a presence on many social media platforms, including: Facebook: https://www.facebook.com/thearcsi Flickr: https://www.flickr.com/photos/thearcsi/ Instagram:: https://www.instagram.com/the.arcsi/ LinkedIn: https://www.linkedin.com/groups/1802309 Twitter: https://twitter.com/_arcsi

11. ARCSI Residential Cleaning Seal of Excellence Why Should You Get the Seal of Excellence?  To promote ARCSI members as ethical professionals  To set ARCSI members apart from their competitors  To raise the level of professionalism within the residential cleaning industry  To raise consumer awareness about competent residential cleaning companies

12. ARCSI Residential Cleaning Seal of Excellence Qualifications  Have been in business for at least two (2) years  Provide background checks on all employees  Engage in ongoing professional education  Adhere to the ARCSI Code of Ethics  Provide a certificate of insurance including: Broad form comprehensive General Liability Workers’ Comp and Employers Liability Documentation of Third Party Bonding

13. ARCSI Residential Cleaning Seal of Excellence  Press releases sent to your local media by ARCSI staff when approved  Seal logo provided for all your marketing materials and website  Included on the ARCSI Residential Cleaning Seal of Excellence web page – easy for potential clients to find!  Included in a special display at ARCSI events  Free for ARCSI members

14. ARCSI Residential Cleaning Seal of Excellence  Contact Jeff at jeff@arcsi.org  Download your application at: http://member.arcsi.org/?page=Seal_of_Excellence  Must include: Most recent invoice from background check company Certificate of insurance with ARCSI as additional insured

15. Take Advantage of Your ARCSI Membership Get engaged Lots of free resources/ information Member Resources on website Hot Topic Tuesday calls Social Media discussions Join a Committee Volunteer at the Convention Talk to people! Hot Topic Tuesdays Annual Cleaning Convention Social Media

16. www.arcsi.org