1. MANAGER AND NURSE LEAD CARE CO-ORDINATION CENTRE (CCC) SHROPDOC

2. Single Point of Access for Unscheduled Care

3.  2006 – 40% of GP admissions to Shropshire DGHs did not need an Acute Bed  Need for single point of access for GPs and other clinicians.

4. True Clinical Single Point of Access for Primary Care Grit and Challenge in the system One Stop Shop

5. Provide seamless patient journey Identify gaps Prevent avoidable unnecessary and unwanted admissions Save GP time

6. Signposting

8. Triage Tool A tool that will determine “the patients level of risk “. Prompt the practitioner with appropriate questions to ask in order to gain information from the patient Provide a reliable guide to toxicity/problem grading Prioritise the level of urgency indicated by the presenting symptoms and will aid in identifying potential emergency situations

9. Right Patient, Right Place

10. Right Time, Right Way

12. What we are not

13. What we can’t do

15. Thank you