1. Team 2: Organization Judith Haslinger Leena Manner Simo Nieminen Bianca Siemens

2. ORGANISATIONAL CHART

3. Emphasis on teamwork Continuous information flow Efficient in control Fast decision-making process Builds management potential Consistent with objectives and policies Why Flat Structure?

4. Structure in the Baltics & Russia Aim for same structure But note concerns: –may find we need more control –may need more central support Senior management taskforce to address this issue

5. CEO & BOARD CEO reports to HQ in the US BOARD Members: –Non-executives appointed by the US HQ (various nationalities) –Includes also VP Finance (second in control) –Brings seniority and control –Adds expertise from different fields Maintain HQ’s trust in operations

6. The Management Team CEO Senior Functional Directors (VP’s) Area Managers

7. CEO Collaborates with the board Responsible for Finnish /Baltics & Russian operations Head of Management Team Effective in networking Forms visions & values

8. Area Managers Coordination of Area Activities Supervise and support Facility Managers Control of Daily Operations Reporting to CEO Cooperation with Functional VPs

9. Functional VPs Acting as experts Reporting to the CEO Developing policies and tools Cooperation with the Area Managers

10. Marketing Creating the Overall Marketing Policy Giving Support in Local Marketing Efforts Consistency in Marketing Responsible for PR and Advertising Participating in Franchisee Training

11. Finance Budgeting Controlling & Reporting Financial & Investment Planning

12. Human Resources Management Developing Core Competencies of Employees HR Planning Selection Training & Development Benefits and Compensation Data

13. Support Services Managing outsourced contracts Legal issues Technology Audit