1. Knowledge Management & Information Exchange

2. Policy actions required for National/SACOSAN to enhance KM and Information Exchange SA regional KM hub for sharing best practices in between-SACOSAN (more involvement of citizens) Regional Cluster and In-Country information sharing systems for for WASH in Emergencies. School Curriculum, from Info/Knowledge to adoption of practices and Behavior Change (e.g. HWWS)

3. Lessons learned and recommendations in the area of KM and Information Exchange Data discrepancies and Overload ! Effective mechanisms to collect data and disseminate information Coordination to avoid duplication & frustration of communities! Feedback to community Village-level knowledge hub resource center/mechanism(?)

4. Gaps in the area of KM and Information Exchange requiring further discussion/research Commonly agreed KM framework, focusing on unserved and unreached: “Giving a voice to the voiceless”. Analysis of Behavior Change (incl. of practitioners) and Social Norms Optimizing (knowledge gap in the area of KM) and avoiding Information Overload More focus on Hygiene and SLWM Focus/Monitoring on Public Health outcomes at scale (from toilet construction, to ending OD, to reduction of Child Mortality)