1. Human Resources & Safety Management Dale Knight Loss Control Consultant SAIF Corporation Eugene Branch

2. All About People Asking me to ignore a simple safety violation is asking me to compromise my belief about the value of your life. The Vision: 100% Safe “Hill Street Blues”

3. © SAIF CORPORATION | Behavior Modification Techniques

4. Risk Taking Cycle UNSAFE ACT UNSAFE ACT NO Injury or Negative Consequence NO Injury or Negative Consequence REWARDED REINFORCES UNSAFE BEHAVIOR REINFORCES UNSAFE BEHAVIOR TAKE ADDITIONAL RISKS TAKE ADDITIONAL RISKS ACCIDENTACCIDENT ACCIDENTACCIDENT

5. Model for Achieving Best Results Recognize Achievements Set Expectations Provide Training Hold Accountable Provide Feedback

6. Hiring Process Setting Expectations Written applications Pre-employment drug testing Reference checks DMV checks

7. Pre-Employment Screen Pre-employment questionnaire designed to identify high-risk applicants - False Insurance Claims - Violence - Drugs - Theft - Honesty

8. Overall Responses Insight Worldwide data: 7.4% admit to work comp fraud 11.9% admit to current drug use 7.4% admit to theft behavior 4.1% admit to violent behavior

9. Sample Questions “Please check the category that best describes your current use of cocaine (coke, snow, etc.)” - A. Heavy, but controlled - B. Recreational use only - C. Very light use (less than 4 times a year) - D. Do not use

10. Sample Questions “If you had other things you needed to do, would you fake a work-related injury to leave work early?” - A. I definitely would - B. I probably would - C. I probably would not - D. I definitely would not

11. Sample Questions “What is the total dollar value of items or property you have taken from employers over the past two years?” - A. $201 or more - B. $51- $200 - C. $10- $50 - D. None

12. Training New employee orientation General safety training Specific PPE training 1-on-1 training “See-Say-Do”

13. Accountability Participation in safety committees and/or safety meetings Disciplinary policies for safety violations Accident/Incident Analysis Performance Reviews Include Safety

14. Feedback Majority of companies indicated that they have open lines of communication Majority indicated that employees would immediately report a safety issue Employees participate in finding a solution Safety Observations

15. Retention -Recognition Company loyalty and job security Open communication Good wages & good working conditions Appreciation/recognition & sympathetic help with problems Celebration of accomplishments

16. Common Cultures Good & Bad “Safety is critical to our success and is a way of life.” “Safety Director is responsible for safety” “Safety is a corporate VALUE, 24/7.” “Safe practices take more time” “We have a goal of zero injuries and believe that all injuries are preventable.” “Injuries are just part of the job, stuff happens”

17. Questions?