1. Chapter 15 & 16 Employment
Universitas Ciputra
Business Communication: Pocess & Product, 8e
Guffey & Loewy
Business Communication
Short Semester 2016
International Business Management

2. The Employment Search

3. Searching the Open Job Market
Digital Age:
Explore the big boards (e.g. Jobsdb)
Check company websites
Use Linkedin and social networking sites
Browse print and online newspapers
However, personal networking and referrals remain the primary route to hiring

5. Cv/resume

6. What is CV/Resume?
Written document (1 to 2 pages) describing yourself (working experience, education, training, hard/soft skills)
Applicant, use for showing the qualification that suit the vacancy
Company, preliminary for deciding: (1) interview, (2) has a suitable experience, achievement and training

7. What is CV/Resume?
The purpose: interview invitation. Design and CV content (combine with cover letter) should be attractive
Most professional CV written in English
Mistyping and grammatical mistakes is FATAL. Proofread before send it out
Never lie (e.g. mark-up GPA), it is traceable (technology advancement). You might be blacklisted

8. What’s in CV/Resume? Name, title, contact details
Work Experiences (chronologically)
Education (chronologically)
Activities & Achievements
Skills & abilities (relevant skills only)
References
The most common: #1, 2, 3 & 5 (max. 2 pages)

9. 1. NAME, TITLE & CONTACT DETAILS
Top part of the CV:
Full name & title (e.g. S.E., MBA, MSc, MM, etc)
Current Address
Phone number
(the professional one)
Purpose: easy to find your name on your CV among other CVs
Name is well written, font size is bigger than the content font, use different colors

10. Working experiences is a PLUS
2. WORK EXPERIENCES
Working experiences is a PLUS
‘Working’ is not limited to ‘working for a corporation’
‘No work experience’ is acceptable, directly skip to ‘Education Background’
Chronologically from the current one
If too many, mentioned 3 or 4 (the most relevant one)

11. 2. WORK EXPERIENCES Write down: Employment period (MM/YY – MM/YY)
Company full name
Job title
Responsibilities & achievement

12. 2. WORK EXPERIENCES
For responsibility/achievement, write it in past-tense and use ‘power words’ such as:
Built, Demonstrated, Developed, Enhanced, Facilitated, Generated, Impacted, Implemented. Negotiated, Revitalized
Closed, Collaborated, Delivered, Drove, Established, Generated, Presented, Prospected, Retained
Analyzed, Audited, Justified, Prepared, Processed, Reported, Researched, Reviewed

13. 3. EDUCATION BACKGROUND
Chronologically written, mention the study period
Has not graduate: the university, program taken, current GPA
Graduate: the university, title earned, program, thesis title, GPA
No need to write Elementary & Junior High School. Senior High School is optional

14. 4. ACTIVITIES & ACHIEVEMENTS
List of achievement, organization experiences
(excluding Working Experiences and Education)
Relevant to the position applied

15. 5. SKILLS & ABILITIES
List of your hard & soft skills, relevant to the position applied
Most common: language, computer skills

16. 6. REFERENCES
List of people who can provide a positive comment about you (e.g. boss from the past company, lecturer)
They are not blood related people (e.g. parents, siblings)
Make sure you have the permit from the referee
DON’T MANIPULATE!!!

17. DESIGINING YOUR CV
Use template provides by MS Word

18. Video Résumé
A video resume enables you to demonstrate public speaking, interpersonal, and technical skills
It is a new approach in digital age

22. OPENING, BODY, CLOSING
Cover letter

23. CONTENT
OPENING
BODY
Address the letter to an individual by name.
For advertised jobs, name the source; include job title, date, and publication.
If someone referred you, name that person.
Tell how your qualifications fit the job specifications, show knowledge of the reader’s business, or describe how your special talents will be assets to the company.
Demonstrate how your background and training fit the job requirements.
Summarize your principal assets from education, experience, and special skills.
Avoid repeating specific data from your résumé.
Refer to your résumé.

24. CLOSING
Ask for an interview. Consider hooking the request to a statement reviewing your strongest points.
Make it easy to respond. Tell when you can be reached (during office hours). Some recruiters prefer that you call them.

25. INTERVIEW

26. What to prepare? BEFORE DURING Investigate the organization.
Establish the relationship.
Act confident but be natural.
Don’t criticize.
Stay focused on your strengths.
Find out about the job early in the interview.
Prepare for salary questions.
Be ready for inappropriate questions.
Ask your own questions.
Conclude positively.
Investigate the organization.
Learn about the position.
Plan to sell yourself.
Prepare answers to possible questions.
Prepare success stories.
Dress appropriately.
Arrive early.

27. What to prepare? AFTER Make notes on the interview.
Write a thank-you letter.

28. HOMEWORK 5

29. INDIVIDUALLY Prepare your CV as creative as possible
You can choose: written Resume or Video Resume
If written resume, it should be attached with the cover letter
Submit it on 2 Feb 2016