1. Start New Employee Spreadsheet Received from Medical Staffing &/or Employment Services (HR) RiO Training Course Requirement Identified Is There a Course Scheduled Within 2 Weeks of Induction Date Record Course Date & Location on New Employee Spreadsheet Deliver Training Course Did Delegate Attend / Complete Review BAU Waiting List Review Trainer Availability Schedule Course Record Detail (DNA / DNC) on Attendance Register Record Detail on Schedule Inform Delegate & Mgr of DNA / DNC and Process for Rebooking Check Attendance Register for Delegate Yes No Yes No Produced 13-07-11 Ver: 1.1 RiO Induction Training Scheduling & Review Process 1 Process Continued……. Is it Time to Deliver Training No Yes 2 List Reviewed by RiO Training Team Record Individual Delegate Details on Course Attendance Database Record Individual Delegate Details on Course Schedule Inform Medical Staffing &/or HR i.e. Return Updated New Employee SpreadsheetNew Employee Spreadsheet Delegate Informed by Medical Staffing &/or HR i.e. Joining Instructions Sent with Confirmation of Employment LetterJoining Instructions Sent with Confirmation of Employment Letter Send Training Request Form to ManagerTraining Request Form Save & Retain Copy of New Employee Spreadsheet Inform RA & AST of Delegate Attendance

2. RiO Induction Training Scheduling & Review Process (Continued) Review Course Feedback Are Any Changes required to the Course Content Review Course Content Update Training Delivery Matrix Implement Changes to Training Course Plan No Ensure Course Material Up-to-date Complete Course Summary Yes Is it Time to Produce a Monthly Report No Yes Produce Report (No. Delegates, DNA’s, Grades) Distribute Report (Rio Project, HR, WfP, Med Staffing) End Produced 13-07-11 Ver: 1.1 Start Record Attendance / Grade on Schedule Was Grade ≤ 1 Email / Inform Manager Identify Training Needs of Delegate No Yes Record Detail / Grade on Attendance Register 1 2 Is Delegate on Register Add Delegate to Register Yes No

3. Email to Manager & Delegate Informing of DNA / DNC INSERT Mgr Name, I would like to confirm that INSERT Delegate Name did not Attend / Complete the following training course. Course Title: Date (s): Time: 9:15am to 4:30pm Duration: days Location: Stour, Langdon Hospital, Exeter Road, Dawlish, EX7 0NR Larkby, Victoria Park Road, Exeter, EX2 4NU Additional Info Completion of this course is mandatory in order to have access RiO. Should this new member of staff still require RiO training, a request will need to be made using the RiO Training Request Form, a copy is attached or it can be downloaded form the RiO Intranet site. Please remember that under No circumstances should Smartcards be shared. Any sharing of Smartcards will be considered a serious breach of Trust Policy and doing so will result in disciplinary action. Regards INSERT Signature Back to Flow Chart View Copy of RiO Training Request Form

4. Email to Manager Informing Delegate Competency INSERT Mgr Name, I would like to confirm that INSERT Delegate Name attended the following training course. Course Title: Date (s): Time: 9:15am to 4:30pm Duration: days Location: Stour, Langdon Hospital, Exeter Road, Dawlish, EX7 0NR Larkby, Victoria Park Road, Exeter, EX2 4NU Additional Info It was observed during the training that INSERT Name: Observation 1 Observation 2 Observation 3 We aim to provide support to delegates during the training and as a part of this continued process often discuss some actions that could be undertaken in order to improve competency. I hope this information is of use and valuable to you in agreeing the necessary action required to improve INSERT Name competency when using RiO. Regards INSERT Signature Back to Flow Chart

5. Copy of RiO Training Request Form Return to Flow Chart Back to Email for Manager & Delegate Informing of DNA / DNC

6. Copy of Joining Instructions Return to Flow Chart

7. Example of Spreadsheet Sent to/from HR / Medical Staffing Light Blue section sent to RiO Training Team. Returned with Dark Blue sections completed. Return to Flow Chart