2. YOU WANT ME TO DO WHAT!!?

10. Set up goals and objectives Remove fear of the unknown Remove fear of failure Stay focused Vision is the key Share your visions

11. Allow people time to explore Plan for success…and failure Invest in employee training Vision is the key Allow time for creativity

15. Same equipment Same strategies Same patient channels Competitive medical services that can be duplicated

35. Reliability Convenience Functionality Service Timeliness Patient/Employee Relations

37. Purpose is more important

55. 2. EFFECTIVE COMMUNICATIONS 3. HELP EMPLOYEES UNDERSTAND YOUR PROVIDERS BUSINESS STRATEGY

59. Your Mission Statement Don’t have one!?

60. Your Mission Statement is a critical element to your success

61. Mission Statement Start with input from all employees. What is your business about? What are your business goals? What relationships do you want to have with your patients?

62. Mission Statement To provide superior quality healthcare services where patients recommend to family and friends, physicians prefer for their patients, and employees are proud of.

63. Mission Statement Our mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders. To our clients, we are committed to the creation of behavioral health centers where people receive individualized and quality care that enables them to regain hope in a supportive, caring environment. To our employees, we are committed to offering an enviable internal culture and environment that encourages and supports both professional and personal growth that you are proud of.