1. Shifting Resources, Maintaining Emergency Responses Tom Albanese, L.S.W. Director of Programs & Planning Community Shelter Board www.csb.org National Conference on Ending Family Homelessness: Uniting Leaders, Sharing Solutions Seattle, Washington February 7, 2008

3. Franklin County Family System First contact between YWCA Family Center and family:  Triage  Referral  Assessment  Services  Guidance Permanent housing, usually with Transition assistance Direct Housing Diversion Welcome to the Family Center Tier II Shelter Transitional Housing Permanent Supportive Housing Permanent housing Treatment programs for severe issues

4. System Framework Prevention & diversion Single point of contact Minimize shelter stay/move to appropriate housing quickly Measures results and manage for outcomes

5. System Design Characteristics Extensive housing partnerships Access to short-term rental assistance Highly collaborative High accountability and transparency

6. Front Door Shelter Single point of entry Supply expands to meet demand Triage before intake Housing First design Coordinated with all housing resources

7. Front Door Shelter Results Reduces homelessness 50-60% of contacts don’t need to come to shelter Successful in re-housing within short time 65% families sheltered move to next step housing Average length of stay = 20 days Achieves long-term success Recidivism < 1%

8. Impact: Family homelessness declined Data for 2001-2002 is unavailable.

9. Impact: Increased housing outcomes Data for 2001-2002 is unavailable.

10. Family System Successes Shared values and shared goals 100% commitment to housing outcomes as primary purpose 100% commitment to increasing community resources for families Responsive and nimble to changes

11. Challenges Lack of affordable housing Declining household incomes

12. What’s New? Targeted prevention Convert some Tier II shelter to Direct Housing Keep increasing housing outcomes

13. Shifting Resources, Maintaining Emergency Responses Tom Albanese, L.S.W. Community Shelter Board 111 Liberty Street, Suite 150 Columbus, Ohio 43215 talbanese@csb.org www.csb.org National Conference on Ending Family Homelessness: Uniting Leaders, Sharing Solutions Seattle, Washington February 7, 2008